Noodles and Company — Restaurant in St. Louis

I just ordered from this location Hampton Village... All my order came except the Rice Crispy... So I gave the location a call to tell them this item was left off and if I could get extra points or come in another day to pick up a $2.50 rice crispy.. I was given 3 options either call door dash 1 see if they can reimburse me or call and see if that I can reorder so they can deliver it or I can come in and pick it up... Number 1 it’s not door dash’s fault that the item was left out and why should I have to call door dash when I ordered through the website? Number 2 if I wanted to drive that way I would have just picked my food up that’s why I paid for delivery... If I was the manager on duty I would have just said I’m going to take your name and just pick it up at your convenience... Why as the patron do I have to do the work and it was the companies fault that they left the item off that is is truly an inconvenience... I know it’s only...

The food was delicious--the new stuffed cheese tortelloni in garlic cream sauce is very tasty. I also appreciate the website's "dietary lifestyle calculator," which allows anyone (gluten free, vegan, or with any other dietary restrictions) to find dishes and/or customizations that suit their needs. I'm also a big fan of the Montamore cheese Noodles & Co uses these days--it's the variety I buy at the deli and it's very tasty.

My issue was with the service at this location. None of the visible kitchen staff were wearing their masks properly, despite a city mask mandate requiring masks indoors. The person taking orders was not wearing a mask at all, even around her neck. She was also very rude with customers, and listening to her snap at the folks who came in while I was enjoying my meal contributed to my decision not to return to...

Let me start this review off with a poem.

"Noodle me once; shame on you" "Noodle me twice; shame on me "Noodle me thrice; noodle company"

The food I ingested made me blackout for a moment before expelling it immediately from my face. My girlfriend screamed and startled the older Asian man across from us. Your food is served to you in a soggy bag and all the utensils are made from soft squishy plastic. If you've already ordered your food and you're reading this as you're on the way to get it, abandon the meal and all hope. On a side note, I walked into the kitchen by accident looking for the washroom (which was located very very close to the kitchen, and the bathroom has no fan) and I saw the food being cooked in a microwave from a...