Smoothie King — Restaurant in St. Louis

Updating my rating because this place has turned itself around and is offering great service and great smoothies now!!

Old review: Like MANY others I have frequented this location during posted business hours only to find they are closed and also like others there were staff working inside and they don't even have the courtesy to tell you they are closed. They will let you sit there for 5-10 minutes thinking they are open. I see now that the store changed their closing time, but this was not updated on Google, Facebook, or the business door!! What the heck? How hard is it to hand write a note with the updated hours? The hours should have been updated/posted on the SAME day the change went into affect, not a month later. Lazy, rude, unprofessional!

Update in response to management: My review is not for a recent visit - it is for past visits when the posted hours on the door and Google said 10pm, but between 9-10pm the drive through and front doors were closed. This happened to me on at least 3 visits. I thought the closing time was 10pm because that's what was posted EVERYWHERE. I don't understand why employees couldn't communicate this to customers waiting in the drive though after 9pm? I haven't been back after 3 attempted visits and not evening knowing if you were open for business or not. You say no one came after 9pm, but I did and so did other people in the reviews... Why wasn't a note posted on the door when you changed your hours? This is poor management and poor customer service. I've taken my business to another...

I got to this location 2-3 times per week. Today, I ordered my smoothie and they scanned my app. The money came out of my bank account, but the cashier stated that the purchase didn't come through on their end. I was unwilling to run my app again, and have another 10 dollars come out of my account for ONE smoothie. I asked how I get a refund, and was told that I could not get a refund, because the money didn't come through on their end. They would not give me my order - and after arguing with me about this for at least 5 minutes - the cashier or shift manager threw 9 dollars at me and muttered something about me as I drove away. I do not understand how it is more worth it to refund cash to me and to argue with a customer rather than just give me what I already paid for. It is not MY fault your system is faulty. I am so disappointed, as the smoothies have gotten me through the last ten months of my weight loss journey, but I cannot see going back to a business where I was so disrespected. Please take a look at your systems so this doesn't happen to another...

I love Smoothie King. Now there's one in South St. Louis City and yes, I had to go. They've only been open since mid-February. This location has a drive through so you can order without leaving your car. There's ample parking in the shared lot. What can I not say about Smoothie King...I'm in love with this place. I used to frequent another location so much that they knew me on a first name basis. Smoothie King has all types of smoothies from vegan to an actual dessert type smoothie. You can have spinach, kale, fruit, protein and even ice cream added to your smoothie. This is the healthiest place I know of to get a smoothie. They have meal replacement smoothies that will fill you up. I try to go on Fridays as much as possible because the medium smoothies are $5 (or $6 for meal replacement smoothies) all day long. The Staff were friendly and very helpful. I don't care what time of the year it is, smoothies are great anytime for me. Inside they sale meal replacement bars, healthy snacks and...