Ocha Thai & Japanese Cuisine — Restaurant in Stamford

Let me start by saying how amazing the staff is! My wife and I are moving into the building next door. She was painting all day as I was working and we wanted to try this place. Grab something to go. We walked in 30 minutes before closing and were greeted like we were regulars. Every staff member had a smile and were extremely helpful. We asked if they had menus we could look at and take home and the sushi chef came around to the front to help us. After browsing the menu (everything looked good so it was a hard decision) we placed our order. Not once did we feel rushed or felt the staff was annoyed because it was so close to closing. That happens in other establishments. As we waited for our order we looked around and chatted with the staff. As we left they all welcomed us to the neighborhood. Here is where they go above and beyond... There was an item missing from our order. We didn't notice until we got home. My wife called and the woman on the phone (who took our order) apologized and said she would DELIVER the missing item! Are you kidding me? That's top-notch customer service! We were blown away by this. Especially since we weren't next door yet. We didn't live too far away but everywhere else would tell you to come back to get the missing item. I told my wife "They just got customers for life!" The food was fresh and delicious. We can't wait to go back and sit down in the restaurant and enjoy our meal. We will definitely...

Let me be abundantly clear that if it were possible to give this place less than one star, then I would. My family had a reservation, and when we walked in there, there was only one more family in the restaurant, and they were already eating. Someone seated us at our table, and that was it for about fifteen minutes. No one came to our table. We were about to walk out - and I am now beating myself for not doing so - when someone finally came and asked what we wanted to drink. FFW to the food. Everything we ordered was God awful. The grilled Salmon was like cardboard, and then they drowned it in a sweet slimy sauce.

I told the waiter that I wanted to send it back, and he went for the manager who told me that I got what I ordered and that I have to keep it. I was so upset with the service and more-so the food. I decided that the food and service didn't warrant a tip, so I payed my $130 and left. I could not believe that they chased us down in the parking lot with the receipt, DEMANDING a tip. Someone wrote a review about being treated badly because of race, well I can say that you are absolutely right because I felt the same way.

For everyone who had a five star experience, I am happy for you but this is by far the worst restaurant I've gone to in Stamford. WORST...

In an area where there are no shortages of this style, and even more restaurant varieties, Ocha stands out for all right reasons. First, Ocha compares with other tastes of Stamford, consistently. It's a town with several great restaurants and even if Ocha isn't quite as well known it still tastes great whether on a Saturday afternoon or a Wednesday evening, January to December, which I feel is important. Bring a party of twenty or a party of two and Ocha's kitchen or sushi bar again remains consistent. Second aspect is pricing, which is in many ways often I determine my appetite. The menu has range in pricing but after having gone through nearly all of it, I would say Ocha has been reasonable throughout. There isn't one item that felt over priced, the quality wasn't compromised at lesser priced dishes, and in most orders I understood the bill (preparation, ingredients, etc.). Definitely recommend checking this place out and don't feel overwhelmed if you're not a raw seafood expert. I asked a question or two and left once with a bag of some of quality...