I was not a fan of the customer service nor the Combo Pho I purchased tonight. First off when I called to order the lady who answered was not friendly, when I arrived to pickup my order my mom went in to get it for me and she also said the lady at the counter was rude. When I got my food it came in a very small portion in a brown paper bag. For $18 I was not expecting such a small serving. The broth top was not closed properly so the scalding hot broth wasted in my lap and completely burned my inner thigh (like literally my thigh was on fire). I took the broth and wet, torn bag inside and explained what had just happened the lady at the counter nor the older gentlemen who came from the back offered an apology instead the older gentleman asked “what do you want me to do?”no empathy, no care to make sure I was ok, nothing. He remade my broth and this time he put the brown paper bag inside of a plastic bag he then went on to tell me next time don’t tilt my bag bc that will make it waste out as if I was the reason the broth was leaking thru the brown paper bag and I got burned. Again no apology, no type of anything to apologize for the inconvenience of having to have it remade or the fact I got burned. The Pho was not the best. I didn’t like the fact that everything is already mixed into your broth. Nothing came out fresh on the side like I’m used to. The onions overpowered the broth flavor, they were mushy and had a really musty taste. The cilantro didn’t taste fresh it just wasn’t a good experience at all for me. I’ll never go back and I DO NOT recommend this place for Pho I can’t speak for everything else but for the best pho in Starkville you should definitely try Tyummi. Great customer service, great portion sizes for the price, and most of all great tasting FRESH ingredient pho. I also included pics of the inside of the brown paper bag that was inside of the plastic bag that was also wet and if it wasn’t inside of the plastic bag it too would have ripped and...
Read moreI've been a loyal customer for years and have always enjoyed their authentic flavors and warm atmosphere. However, during recent visits, I noticed a DISAPPOINTING trend with one of my go-to dishes: the drunken noodles. This dish used to be packed with a balance of noodles, vegies, and protein, but not it seems overwhelmed by onions- FAR TOO MANY to the point it throws off the texture and taste of the meal. The noodles feel sparse in comparison. It's hard to ignore that this change is obviously an attempt to cut costs, which is disheartening from a place I've ALWAYS trusted for quality. I hope the restaurant reconsiders this shortcut. While I value the years I've spent enjoying this restaurant, I can no longer justify dinning here when the quality has clearly declined. If I wanted just onions, I would visit a grocery store and...
Read moreTheir calamari appetizer was $7.50- pretty high in my opinion and it only comes with 7 pieces😂. The one I got from the toyo restaurant and other asian restaurants comes with at LEAST 15 pieces.. Was very dissapointed to begin with. But on the other side the Pho and the pad thai was really good. It’s just that in both of those meals the portion of the meat was way too little compared to the noodles. The staff (woman) who works there was very friendly, and the interior design was modern and calm. I loved everything except for the extraordinarily small portion of the appetizer and the meat. Btw we had another dumpling appetizer and our ticket came out to be $43 but we were barely even full. Compared to their prices it’s not...
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