Subway — Restaurant in Starkville

The bread was hard and the sandwich just wasn't good. Another time, I ordered online and picked my sandwiches up and both sandwiches was missing condiments. Called and told them about it and they told me they was out of those condiments. Didn't bother to tell me when I picked up my order that my order wasn't correct. I told them I wanted to speak to a manager but the manager wasn't there so I said I would call the next day. They called me back and stated I could bring the sandwiches back and they could make new sandwiches the same way cuz there out of the condiments I wanted. My question is why didn't yall call me the first time and tell me about my order instead of waiting until I bought up management. Very unprofessional and poor customer service. The subway on 82 and the one next to OEC Japanese place are good. Every time I go to them the...

I worked for Starkville Subway restaurants for a few years, and let me tell you, this is the dirtiest and most cramped restaurant I've ever been in. The back of the store, the part customers never see, is particularly bad -- there's a gigantic amount of room at the back of this location that the owner of the building won't allow Subway to use, and he has it quarantined with a wall and a door that does not open.

The employees have to wash dishes and prep food in a space that might pass for a messy hallway. Also, there's no fire escape. Isn't that against building codes?

I believe this location is used to separate good employees from the bad; the good employees move on to the other locations (911 Hwy 12 and 389). Thus, those locations are generally cleaner and more pleasant...

My girlfriend and I were looking forward to getting sandwiches from here all day yesterday (Wednesday). When we got off work, we immediately went, arriving at 9:30pm. They closed at 10pm. I thought this was fine, as I’m not the type to arrive 5 minutes before closing. Upon walking in, the workers complained about us being there and locked the door behind us, saying “I don’t care who reports me, I’m locking this door”. My girlfriend and I promptly lost our appetite for subway, unlocked the door, and left.

I’ve worked in retail. I understand the dread of working late and having someone walk in. But to make your customers feel unwelcome and like a bother is not okay. Really...