Osaka — Restaurant in State College

Terrible, terrible, terrible customer service! I ordered for delivery and didn't receive my order until 2 hours later!!! When I called the store after not receiving my order within the first hour, the employee told me that it would take "4 hours". When I tried calling back shortly after to try and cancel my order, nobody answered and I tried calling several times. I had to physically walk to the store in order to have a word with a worker, and even then, I was entirely ignored by them. I was never offered a discount, coupon, refund, NOTHING!!!! Just when I thought it couldn't get worse, upon receiving my order, they messed up one of my items and gave me the wrong order! A straight scam. Their food is not worth that awful service, they will never be receiving my money here again! I would rate this place zero...

I only order here because Uber Eats hada promo of buy one get one free. I ordered this and they only gave me one item. When I confronted them about it, the manager tried to gaslight me saying that is not how buy 1 get 1 for free works. He then proceeded to show me another order where they were giving two items of the thing I ordered for the same price I paid, so he was aware of the promo. Even there, they never offer to give me the extra item I was missing. Very rude and condescending, trying to blame me all the time and not offering real solutions. They even tried to convince me...

Ordered from many sushi places where sushi was spilt all over during delivery. Very very pleased that Osaka delivered us beautiful sushi with fresh fish. Their sushi is priced the same as all of the other places in State College but by far the best quality. If you are planning on spending your money on sushi, I think this is the best place to do it. Sushi was beautiful and delicious. Will definitely be...