Waffle House — Restaurant in Staunton

With many franchises around the south, the company strives for common experience. With people involved, there is necessarily variation, and today was a good day. Beth, an “experienced” waitress, quiet and efficient, took our drink orders. We asked for hot tea, and she quickly set down two mugs of coffee. We had a good laugh over that, people being creatures of habit, of course the hot water mugs were provided with tea bags. The waffle was a tad under done, still better than 95% of the cardboard folks serve for waffles in most places. We ordered hash browns with onions, tomatoes, Jalapeno peppers, ham, and mushrooms, and they served the items as available, hot off the grill. A bit of home away from home, or the home you wish you had. One little quirk with the menu, is listed prices include tax, so what you see is what you get. And a note about this particular Waffle House - there is an inappropriate (my judgement, yes) ordinance in Staunton limiting sign height, so we had a challenge finding the Waffle House when we first went there. They are right next to the large 7-Eleven fuel station, for a land mark. It’s the first right turn on 250 West just off I-81. ...

I hate to be writing this, I come to this location quite often and the crew that used to be there was excellent, however here previously it has been a horrible turn around. I wish I had gotten the names, but the two that worked that night was sitting in their cars when I walked in and sat down. The guy seemed like he was anything but sober, and the lady starting cleaning the dishes by slamming them making a huge ruckus. As she was cleaning she was complaining the entire time about us coming in because she had to leave soon. The guy burnt our food, and they both completely ignored us the rest of the time. This previous time, I came in, two ladies were working. Instantly heard the older one complain that I came in due to her cleaning the grill. Our food was good, but there were ants crawling around our table and seats. Nothing was done about it. I hope something is said, cause it seems to be getting...

One of the cleanest waffle houses I've ever been to. The waitress was very caring and considerate. Checked on us an helped with anything we needed. The food was delicious an the only reason for 3 stars is my wife found curly hair in her food and the cook was not wearing a hair net or beard net. Grossly I think it was indeed a beard hair 🤢🤮. Thankfully the waitress immediately removed it from our bill an provided a discount no questions asked. There was also some yelling from the back about "tell them they can wait if he ain't gonna cook it then I'll cook it but they'll have to wait" wasn't talking to us but sorta sounded like a remake from another customer but I could completely be wrong about that. All in all though wouldve been a perfect experience with a little...