This Coney Island was terrible. They served my kids ice-cold soup, and when I told the waitress, she didn’t seem to care at all. The lemonade they gave my kids didn’t even taste like lemonade, it was more like water with a hint of something. I specifically ordered a small chili cheese fry because I hate wasting food, but she brought me a large instead because “that’s what they gave her,” and told me if I didn’t want it, I could just take it to go. Chili cheese fries get very soggy when they’re left over, so forcing me to take a large I didn’t want was just a waste. On top of that, I felt rushed to leave because it was the end of the day, which made the whole experience even worse. Completely unprofessional and zero concern for customer satisfaction. Definitely not worth the $20 I spent, and I will not be...
Read moreI have been here 4 times since they opened and I definitely will be coming back.
Great prices, friendly service, very good food, and portion sizes that definitely do not disappoint. Also, they do NOT charge extra if you use a credit card.
Today, we did a carryout order and I was I happy to see that they don't put the awkward tip prompt on the credit card machine when you are paying for carryout - which actually made me want to leave a tip because the service was friendly but the tip on carryout was not put forth as something that...
Read moreFood is very inconsistent. Posted 01/08/25. Went in and talked with the Manager. He addressed my concerns with a Polite and very courteous demeanor. He then assured me my concerns would be addressed. I feel confident this will be the case. He made my complaint go away and went well above and beyond making me happy. Thank you / this attention to your customers happiness will go along way. You can be assured of my business in the future. Thank...
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