KFC — Restaurant in Streetsboro

Wow, haven't had an experience that bad in a while. First of all, we made our order online to make things easier after a day of work. It was 6 pm and the website said the delivery service was closed so we had to pick it up. Why would anyone stop delivering for dinner rush? That is an easy way to loose business. Second of all, when we arrived, there was a drive thru line to the street. We understood that it was dinner rush but there wasn't even an option to pick up the order in the dining room because the doors were lock. We found out when someone pulled around everyone, pulled into a spot, went to the door, and pulled on it unsuccessfully. The website said dining room was closed but drive thru, delivery and carryout were open. So at 6:25, 2 of the 3 options to receive your food were no longer available. Meanwhile, we sat in the street for over 10 min. Praying we didn't get hit. Not one person got their food and left. We all just sat there in that line. Eventually it did move, but that was because people started to leave. Every once in a while someone from the inside would come to the window and look at the line. Thirdly, we sat in that line for a half hour. If we would have known only the drive thru was open, we would have never made the order. But then again, we haven't been there in a long time because they NEVER have what we would ask for ready. Very annoying. Anyway, when we got home, the chicken was lukewarm and over cooked and the pot pie had had bones. We really do like KFC, esp the pot pies, mash potatoes and extra crispy chicken but EVERY time we go, we don't get what we want or have to wait way too long for our meal. On the up side, the employees have always been very kind and understanding and usually compensate us with extra cookies. But this experience and actual danger was inexcusable and no amount of cookies...

I went to the strote at 8:40p.m. To Oder my food. And while me and my boyfriend were ordering our food, a woman came to Jennifer(who was helping us to order our food) and saying that we can't take costumer anymore and store has to be closed. Jenifer was so good about it saying that,"you guys are good". But then the women turned around and I heard exactly she said,"bullshit" (my boyfriend and I all heard that and I'm sure other people who were there also heard it). another women offered us to stay in the store to finish the food, which I tried. But I felt really uncomfortable of what just happened. So we decided to leave. What kind of people who say "bullshit" in front of their costumes? And the way she interrupted pted us to Order food and not even respect people is just way more rude. I really couldn't believe it. I have been a huge fan of this store since it is the closest on to my campus but today, I felt extremely unwelcomed. I wish the manager of this store would see it and give me a resonance response and I would love to hear...

We stopped at the KFC in Streetsboro Ohio. Was greeted by a friendly young lady explained what we wanted and she was able to explain how we could do a certain combination that would be a better value for us. our food came out quickly, was hot, and our order miraculously was completely correct. I say miraculously because we have had two horrendous experiences at another KFC location. Apparently the employees there don't know the difference between a chicken breast and thigh. And although I paid an upcharge to get white meat I ended up literally with a bucket of thighs and legs. We had carried it out so it was too late to do anything about it.

I will continue to patronize and recommend the Streetsboro location, this young lady was really above and beyond what one might expect from someone who works in fast food to be perfectly honest. It is a difficult job working with the public. it's nice to see someone who knows what they're doing, cares about what they're doing, and take some pride and doing a good job for their company. The...