I am extremely irritated. Picked up my pizzas and thankfully checked them in the car; both were WRONG. My hawaiian was missing pineapple and the double pepperoni had less than the amount of regular pepperoni. Took them inside and asked them to remake them. Fast forward 25 minutes, the hawaiian came out right, pepperoni one was wrong AGAIN! The employee argued with me and I asked for a free pizza for the screw up on three pizzas and wasting now almost an hour of my time. He said the best he could do was "make a note" under the phone number for a discount next time. Riiiight. After being loyal customers since we moved here, we will not...
Read moreStore manager unprofessional. I just received the worst consumer service in my life from the store manager. The South Fork Cross-Country team is running a fundraiser today, where you order online and put in a code. I did so, and it did not work. I called consumer service for Papa John's, and they said to call the store and ask the managers to turn it on. I called. I pressed 3 to speak to a manager. I got someone else who was polite. They put the manager on. The manager answered the phone, stating he was the store manager and had no control over the code. I explained that we had circulated the flyer. He...
Read moreI received a mail flyer on WED. stating "$6.00 for a Papadia (no coupon needed)". On FRI, I went to the 1956 SE Fed. Hwy, Stuart store and I ordered a Papadia. Their reply "$7.49" (plus an extra 49c for tax). "How much? I just saw a flyer @ $6.00 !" "NOPE, it's $7.49!" "OK!" Final product = not worth even $4.00! I dissected the product. Pizza dough was smaller than a small pizza and the content inside of the over cooked dough, would be the topping of a small pizza, also. Instead of getting a NEW customer, they just LOST a potential...
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