Starbucks Coffee Company — Restaurant in Summerville

Why bother rating a national chain? Because not all locations are created equal. That’s what we go for, right? Consistency in product. Unfortunately this location has failed my family and I many times over on the quality we love at Starbucks. They just seem to mix the drinks wrong, terribly wrong, and they end up tasting awful. I’m writing this in hopes someone takes notice and get these folks some quality control training. The latest failure was an ice cloud macchiato. What I like about this drink is the light cloud-foam, the subtle sweet, and defined coffee flavor and how it balances all to not be overwhelmingly sweet or flavorful - you can still appreciate the coffee in it! The first sip tasted like straight syrup, so overpowering that the coffee wasn’t even detectable. Not only was the “cloud” consistency all wrong and the ratios of the whole drink off, when I tried to salvage it by scooping out the mess off the toppings and ice, and pour out what I could of the “coffee” it had the exact consistency of syrup, the whole “drink” was sticky, slow pouring, and looked like milky syrup. The liquid part was so bogged down with syrup it was disgusting. My cousin, who had ordered the same drink at the same time as me, too, had to throw her’s out it was so vial. Note that in the photo - this is how it looked on the counter straight from the Barista. This has not been shaken or stirred. This is not what a cloud macchiato...

You’ll find this Starbucks hidden inside Harris Teeter in Summerville just off of bacons bridge road. The staff is organized and friendly. For being a small atore they pack a punch when it comes to the bigger variety of food and drinks.

This Starbucks has double stars for you if you use the app! They have pumpkin spice still, chestnut praline, and all the holiday flavors :) makes me happy!

Their menu looks just like the one of a bigger store but this store has more deserts. I’ve notice that smaller Starbucks have a lot of different food items- not all the same. One day you’ll find an old glazed donut- the next they’ll have a huge piece of cinnamon crumb cake. So if you’re up in the bacons bridge rd area this is a great location to come get your coffee and keep going about your day. You won’t be disappointed specially with the double...

I went to this Starbucks this morning and I must say, this is the worst experience I have ever experienced at a restaurant. I am a manager in the food industry so I know at times there is circumstances where you will OCCASIONALLY run out of an ITEM OR TWO but to go to a restaurant and be told that you are out of NUMEROUSE items is ridiculous! First I order a cold brew, and I am told y'all are out of the foam AND the salted caramel, then I order a chocolate chip frappe and I'm told you have no chocolate chips, then I ask for a hot chocolate and I'm told you have no whipped cream. Can we say totally unprepared and unprofessional!!! I will NEVER go to Starbucks...