Starbucks — Restaurant in Sunrise

I want to give a 5☆ but lately my experience at this store has been horrible! The morning manager/team leader is so nice and efficient 😊 unfortunately another tall/thin/dark hair barista is rude, impolite and arrogant. She gets really ruffled up when you mention something wrong about her drinks. You can be smiling, polite and very comprehensive, you can ask nicely, it does not make a difference. So if you want a Venti latte, expect a Grande cappuccino. (Doesn't matter if you asked for no foam. And when the foam is taken off, she thinks it's ok to give a cup half full) If you want a Venti pink drink, expect a cup of ice with "some" juice and very little strawberries (I could not count more than 2 or 3 broken pieces, and I did ask for light ice) I was answered "well that's the way I make them" As I mentioned, if it would not be for this barista, it would be a pleasant experience. Oh! And she is training...

Worse experience I’ve ever had at a Starbucks. The lady named Daniela making the drinks has the worse attitude and customer service. I ordered a vanilla iced coffee and she gave me a black iced coffee with vanilla flavor. When I told her what it’s supposed to be she snatched the drink, poured out some of the coffee and added the correct vanilla to the drink. Trust me I’ll never go back to this location or even a Starbucks after this interaction. I was so calm and nice to her and she was just nasty. I’ve been in retail management for over 15 years and I would never allow any of my associates act the way Daniela did. Good luck keeping customers. I’d rather go to a Wawa and grab coffee there since their customer service is always great.

If a manager or corporate reads this please check the time stamp for 3/11/21 @ 5:55pm and see her body language....

I absolutely love this Starbucks at Sunrise Blvd & Panther Pkwy! The staff here truly go above and beyond — they always greet you with a smile the moment you walk in, and they have a way of making every visit feel special. I especially love the little notes they write on the cups — such a thoughtful touch that can instantly brighten your day.

The drinks are consistently amazing, whether it’s coffee or refreshers, they actually taste better here than anywhere else. Even when I try other Starbucks locations, I always find myself coming back to this store because it’s simply the best. If I could give them 10 stars, I would. That’s how...