Nittany Scoops — Restaurant in Susquehanna Township

I’m not sure who Professor Keeney is, but I owe a million thanks to him and to those who created his namesake’s ice cream, “Keeney Beany”. In their words, “featuring Nittany Scoops’ signature chocolate ice cream, vanilla bean and chocolate chips”, it is by far the closest thing to heaven that I have had the luxury of experiencing. The best part is, the staff are friendly and efficient too! There’s no awkwardness as you stand in the store, wondering what flavor to get. If you’re afraid of the social anxiety of feeling rushed to make a decision, leave those doubts at home because the employees at Nittany Scoops will make you feel welcome the moment you walk in. And, if you’re undecided, please be at ease knowing that almost whatever your choice is, the ice cream you pick will be incredible. I plan to try every flavor eventually, but as of now I can honestly say that Bittersweet Mint, Cookies and Cream, Death by Chocolate and Monkey Business are THE BEES KNEES. And of course, my absolute favorite, Keeney Beany. Thank you Professor Keeney (and can’t forget to also thank the folks behind the ice cream itself) for inspiring such...

I took a visit here recently and i’m quite sure it was one of the most rudely encounters I’ve ever received from a human being. This person was most likely the owner as i have done some research. I don’t understand where this guy’s sour attitude came from, but it could probably be that he's balding and he was jealous of my luscious curly hair. In all seriousness, he was a jerkoff to me for no absolute reason to a loyal customer that he has now lost. Why, you ask? All because i arrived 25 minutes before closing time excitedly asking why I couldn’t get any ice cream when he told me that it was closing “early”. I feel sorry for anyone that has to deal with this horrible customer service as it is evident that other people have been writing almost similar reviews. I feel sorry for this Jim guy, he could be going through a hard time, but there is no valid reason to receive the outright disgusting customer service I...

Showed up at 755pm for ice cream this evening. On the website it says it closes at 9pm. Im not the type person to wait til last minute to go as i am in the restaurant business as well. However, they have the times misadvertised and on top of that the owner Mr Jim Merell was sitting in front of the storefront at 755pm. We were walking in and he informed us that we couldnt. I said why, its open until 9pm and he said we close at 8. I said ok, well its 755 and he proceeds to tell me there is a place to complain online. Never have i experienced this rude tone and horrible customer service before. I know this family has multiple businesses and i will be sure to stay away from every one of them. On top of that, i will be opening a facebook page for anyone else that experiences what i went through tonight. Do NOT support...