Iโve been to this restaurant on many occasions with my family and wouldโve given this restaurant 5 star โญ๏ธ reviews. This time my family and I were seated by the kitchen and I was completely in shock as I sat there and watched all that was going on in the kitchen. One must always remember when they think no one is watching, thereโs always someone watching. ALWAYS. As I watched, the food prep staff used their bare hands (no gloves) to grab items out the buckets and plate items for the customers. When doing so, he also grabbed a bit and fed himself right in front of the prepped plates. Then take them out to the customers. In addition to seeing the kitchen staff member doing this, the front cash out lady grabbed a piece of meat with her bare hands, dipped the meat in a sauce that is used for customers and ate it. Then another worker came from seating the customers while touching his mic and coughing, went straight into the kitchen, grabbed a little bowl and grabbed the corn and cheese with his bare hands and took it to the customer. I told my waiter that was cooking our meat to look back and he saw it for himself. Then another waiter who just finished sweeping, grabbed some sort of wrapped piece of meat and dipped it in a sauce with his bare hands. I was completely disgusted and couldnโt continue eating after seeing what I did. In the middle of a pandemic and the unsafe food handling was a disgrace. When I called out the girl dipping her food in the sauce and eating corn, she saw me and she immediately closed the curtains as if I couldnโt still see. I will NEVER eat here again. I would suggest finding other places to eat. I also told the manager and one guy was picking out food and eating it right when I told the manager to look. The manager immediately went back there and confronted each individual that I pointed out and made them all put on gloves, which you could tell they werenโt happy about. I think each individual needs to take another servsafe class and hopes that no customers get sick based off their actions. For a moment I wish I never sat by the kitchen but then Iโm glad I did to know this is not a safe place to eat especially during such a crazy time in this world. I wonโt be back. Hopefully this is a lesson learned and the manager was serious with his corrective action. Completely...
ย ย ย Read moreNestled among my top choices for Korean BBQ, this restaurant excels in numerous aspects that elevate the dining experience. The hallmark of this establishment is its stellar service, ensuring a seamless and enjoyable meal. The freshness and deliciousness of the food consistently leave a lasting impression. The quality of the meat, a pivotal element in Korean BBQ, stands out, consistently meeting high standards.
What sets this place apart is not just the culinary excellence but also its welcoming atmosphere, making it an ideal spot for gatherings. Whether with family, friends, or colleagues, the restaurant provides a setting conducive to both relishing delectable food and creating lasting memories. The ambiance is carefully curated to enhance social interactions, transforming meals into delightful experiences.
The versatility of this restaurant shines through, accommodating diverse preferences and creating a space suitable for various occasions. The expansive menu caters to different tastes, ensuring there's something for everyone. Whether indulging in the savory delights of the barbecue or exploring other Korean culinary treasures, the restaurant offers a comprehensive culinary journey.
Moreover, the commitment to maintaining the quality of the meat is commendable. Each bite reflects not only the delicious flavors but also the dedication to sourcing and serving premium ingredients. It's this commitment to excellence that contributes to making this Korean BBQ establishment a standout choice for discerning diners.
In essence, this restaurant isn't just a dining destination; it's a haven for those seeking a perfect blend of exceptional service, delectable cuisine, and a welcoming atmosphere. Whether you're a connoisseur of Korean BBQ or simply someone looking for a memorable dining experience, this establishment consistently delivers, making it a perennial favorite for those who appreciate the finer aspects...
ย ย ย Read moreFirst time having Korean BBQ and it was the worst experience Iโve had at any restaurant. We reserved a time slot to only be told that we would have to settle with a smaller table or wait however long for the 1 party table they have. We choose to go ahead a sit down at the smaller table since they agreed to move the table close together. Come to find out they couldnโt move the tables closer together and left a party of 2 from our party of 8 out to sit at a 6 person table with just them twin far behind us. So we then have pretty much no choice but to sit separate and proceeded to try and order some food, well little did we know that would be a hassle too. So we order some meat and essentially wait a good 15-20mins just for the raw meat to be brought out to us to start being cooked, once that process started the vent above our table that is suppose to suction out smoke from the food stopped working so my party got flooded with smoke and let me tell you it doesnโt feel good to have burning eyes the whole time youโre trying to eat? So after all of this the party booth that we had reserved FINALLY was available all for us to be told we couldnโt move because that would be too much of a hassle? After the many occurrences of disrespect I go to the โmanagerโ to essentially ask him to hear me out on why I was having a bad experience like any other normal human being would do if there was a problem and this so called โmanagerโ wasnโt having it. Long story short he ended up calling the police on us all for us simply wanting what we were told we were getting in the first place. Still ended up charging us the full amount with no remorse. The absolute worse customer service I have EVER experienced. I DO NOT recommend what so ever. And did I mention this was my birthday celebration to a place I was so excited to try out. On a scale from 1-10 I would...
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