Dunkin' — Restaurant in Swatara Township

I always order ahead from Dunkin’ except this time I decided to try the drive through…and I quickly learned my lesson on why I should never do that again. You shouldn’t have a 2 lane drive through if you can’t figure out how to charge customers for the right orders. Charged me for the person behind me’s order, then didn’t honor the offer from my Dunkin app that would have been applied if they had properly scanned my own order. 3 employees had to huddle and “do the math” to figure out what I supposedly still owed (which had they scanned my app, they would have actually owed me money back), and it was still wrong but I didn’t have time to argue. Will not be stopping at this location ever again - made for a sour start to my day instead of a treat. Not every company can be Chick-Fil-A - maybe stick to one lane if you can’t handle two & you’ll stop losing customers. Food itself is fine - but being overcharged left a bad taste...

Can’t talk about atmosphere since you can’t go in it’s only a drive-through for a reason these employees are low-key malicious. They know they’re wrong I ordered avocado on toast, first its packaged backwards so all of my avocado is on cardboard and then when I go and get a new one returning the old food that they asked for which part of the FDA they’re not supposed to accept. I’m mad I called which I never do or should have done because my fear was that they will play with my food I got brown avocado, a sliver of avocado at that Like it’s just crazy. I think it’s a Pennsylvania thing. These people don’t get educated at home don’t get educated at school. Don’t know how to level up their lives so they sit here and play with...

Basically asked for the simplest order a everything bagel toasted dark with extra bacon, lady in drive thru 2 put cream cheese on the screen had to correct her… tell me how they give me a plain bagel with 2 strips of bacon… my mother goes up to the pick up window to fix it and the guy before putting it in the bag says just to make sure you didn’t want cheese on it right…. Never will go there again… people just don’t wanna work these days so these are the...