Golden Chaat and Paan House — Restaurant in Tampa

Extremely disrespectful employee.

Had a friend bring over their food and it was good so I decided to Uber eats it a few days later. The time delivery was between 12-12:30, so when it came close to 12:30 I called to see if the order was on the way. The lady on the phone was EXTREMELY disrespectful. I told her my situation and asked if the food was on the way and she said they didn’t get it and to order online again, which I said we did but you just said you never received an order so how am I to believe you’re going to receive the order again. She talked in a disgusting tone over the phone. So then I said we’ll order over the phone and pick it up. She then wanted my card number which I didn’t want to give because I don’t trust them. They can easily charge me and then say they never received the payment and steal my money along with the food. I said why can’t we order and just pick it up and she said because I might cheat her out of their money, and again she said all of this in a terrible tone. She kept going on and on and wouldn’t let me speak so I said stop for a second, if I come and order it in person, how long will it take for the food to be prepared BUT I couldn’t even ask my question because SHE HUNG UP ON ME.

I have NEVER dealt with a businesses with such disrespectful employees. Their food might be good but they treat you lesser than, yell at you through the phone, and HANG UP on you. Would not recommend this place to anyone. The lady didn’t even give me her name because she KNEW she was in the wrong. If this business takes their work and customers seriously they need to deal with that disrespectful employee....

Food is ok, definitely not restaurant quality or even good for home quality. The food is lacking. It's just a lack of knowledge in how to prepare the food. The ingredients were ok. The kulfi for example. If made in house should be on par or a little better than the cheap kulfi you get at your local Indian stores. Does not live up to the hype of all the good ratings I am seeing. At this point am better off just cooking at home. YouTube shows better quality food that people will be able to repeat easily. For those that do not know what Indian cuisine is sure could be passable but definitely not amazing in any sense of the word. For example my food was Luke warm, not warm or hot. It was obviously cold by the time I even touched the food. Service and such I will say is decent. But ok service with bad food prep does not make sense to me. I hope they fix this. I thought perhaps the few bad reviews were simply outliers. Never did I expect that the minority of bad reviews were the reality. We lack places like this in the Tampa area so I hope they succeed and thrive. But at the moment it's not giving me much...

The woman who runs the store is suuuuuuper rude. Let me explain this with a few instances: Incident 1: I saw a poster that the sugarcane juice was on discount for $2.99. In the menu, it's price at $4.99. I decided to get myself a glass of that juice. She billed me for $4.99 instead. As soon as I received my receipt, I checked and found she overcharged me. As soon as I voiced my concern about this, she replied saying "you didn't tell me about the discount". 😐 And then I asked politely what can be done next and if I could get a refund or pay extra ¢99 and get another glass so I don't waste my money. She replied saying "I can't issue a refund and nothing can be done now. You should have told me before ordering". Incident 2: I and my friend wanted to get lunch. He wanted biriyani and he asked if it was spicy because he cannot handle spice. She replied in a rude tone saying "we can't customize to your taste buds"

Now coming to the taste, biriyani had way too much masala and spice, my friend couldn't eat it. The pav bhaji I ordered, had so much food color that my tongue became red. The...