Salem's Fresh Eats — Restaurant in Tampa

The food was amazing as always. This was an ideal situation as I was picking my brother up from the nearby bus station. While I awaited his arrival I thought I'd grab my fiance her beloved gizzard meal;so I went through the drive through not paying much attention because I was on a personal call. The drive-thru was flooded with traffic. I collected her order and headed to pickup my brother. Once he was in the car he decided he wanted to experience the food he smelled and I was raving about. He insisted we go in. We went in to order and to our dismay the atmosphere was dismal at best. I tried to sway the energy to no avail as the cashier just seemed to not want to be there. I asked if she was a manager she said no and pointed to a lady standing nearby. As I inquired as to why this location seemed so solemn she gave a forced smile and stated they had just been slammed with customers. I expressed that smiling was a simple thing that could enhance customer service and would definitely be appreciated although I understood the affects of the rush. All in all I left here thinking I would not like to visit this location any time soon. It is my perspective in high volume times this is the opportunity to actually acquire new customers. This is the best time to smile and spread cheer. If anyone does care about this the moral I would say is in adverse times would be the best...

I have given this franchise numerous times to improve its service and they just need help. The drive-through person needs to learn how to speak politely and professionally to customers. The cashiers and cooks need to learn how to keep orders organized. My friend and I love seafood and we were excited when we found a place that was supposed to have good seafood. The Salem's on Fletcher is AWESOME. This Salem's on 50th St. messes up the order 99% of the time we order here. It's either fried food when we asked for grilled, items on our salad that we asked to be omitted, missing food items, or occasionaly extra items. We speak English clearly, but somehow no one at the restaurant gets our orders right. This is a harsh review, but since we visited at least 6 times and they consistently get the order wrong, I think this review is warranted. I hope everyone else has better service than we get.

I love this franchise, BUT THIS LOCATION disappointed me on this visit. I ordered grilled basa, grilled shrimp, and a side salad. The seafood was over-cooked and dry. It was SALTY. The salad was great. I didn't get utensils or salad dressing with my order. Other locations...

No, I'm not gonna Li was hungry all day. Eating in Jamaican meat Patty's at work all day. They, I don't usually go to Salem's. Because of the meats, but I have to say. It tasted pretty good and hit the spot for me tonight. No. W the service was okay. I mean, if you don't mind people talking over your food as they make it. And I ordered 2 items the burger on the picture. On the windows, not the same burger that I got on my sandwich. Clearly clearly and the meat of the burger taste. D really tender like it wasn't all real meat. I. Guess it depends on which salems you go to. What kind of meat they give you for the burger? I mean, it looked very good, big and taste it all righthey have plenty of toppings on it, so it was alright. But you could tell that meat was not all beef. No. W that rice bowl with the beans and the onions and whatever meet you get. I got the gyro meat and it Is really thin cut And dried out, I mean out. Don't get me wrong. I enjoyed the flavors were OK and it hit the spot, but I'm just telling...