So I can’t give them higher marks but I also understand to a certain extent with this pandemic things have been a little nuts BUT here we go. So supposedly we went on an expectedly high attendance day. It was Dec 12 a Saturday. I figured we’d try this one since we haven’t yet. Upon entering the elevator I was a little concerned. It was dated and you can tell they haven’t done any maintenance or face lifts in a while! Which is sad because this place can be really nice. We got to the balcony and the bite was amazing the animals were out and right in front of us. People pays serious money for good kind of view it was amazing. Animals did eventually move and we just had the landscape but it’s a given. Now to the building. The building needs a serious over haul it’s outdated. It’s named a “PUB” but they only had a couple TVs over the bar and one bar open looked like they have a possible second which was not. It’s not really a pub but more of a typical walk through grab and go with a bar inside. We waited in line for about an hour we were lucky we arrived when we did. There is no reason why a place that serves such a limited grab and go menu takes that long. They had about 8 people behind the glass I exaggerate not! They would scream at someone in the back anytime you needed something that wasn’t out for you to grab yet. They had to sides we with no method to their madness. One would tell the order back the other 7 would have no idea who ordered what things would come out and set aside because no one knew where it was supposed to go. We had this happen to us and I had to chase out down by sending someone on our side retrieve it from the other side while it sat with no one knowing who ordered it. Chicken fingers where your typical theme park chicken fingers with cold fries like always those were $12. I food get a pepperoni pizza which is a flat bread pizza. It was very good but small for $11. Drinks are never included so that’s another $3-$4. I also waited in line again for about 15-20 mins at the bar to get Drinks very limited on what alcohol is available it is not a full service bar. Up charge for a double was a couple bucks. The view was amazing but good like always is sub par. Also the doors are white and they are worn. It looked like oil mechanics had been opening those doors for years. If they put some money into this building, revamped the process and move some employees around it might be better. Theme parks really need to do better with the food we pay so much money for it’s always a disappointment.