Wendy's — Restaurant in Tampa

Worst experience ever at a Wendy's. I have had bad experiences at wendys before but this really deserves a bad review for all to see. I own a business and was not able to go back to store maybe it was for the best cause i have never been so upset.

So I drove up to speaker kiosk to order. I ask politely to give me a few so my employees and I could look at the menu. When ready order was taken but could not get a word in. I was pretty much rushed to go to the window. I figured i would complete my order at the window since they were so rude at the speaker kiosk. Once i pull up to the window and advised i was not done with my order and i would like to add some frostys, I was told in a rude way I had to drive all the way around and reorder. That was absurd. Which means I would have to drive out to the main road go take a right to then take a U-turn somewhere come back around perform another U-turn again at that light to get back to the drive thru. Its a very complicated situation due to a lot of construction in that area. So i told them to forget it. I received my food and asked for sauce again in a very rude and rushing type way its in the bag. I looked in the bag and yes got the sauce but not the right one and was only given 1 with a 10 piece. Really? Also realized my order was incomplete. Also the food was not fresh and fries soggy. I was so mad that i thinks its best I didnt go back to the store for the employees sake. They were speaking so unprofessional and rude with their responses that I feel they would have started a confrontation over my order. Thats how disgusting their behavior was. I dont recommended anyone go to this store and maybe you should look at reviews before visiting any other wendys to make sure. Before writing this ive seen im not the only that has had a bad experience with this store. I hope this helps those not wanting to deal with this kind of unprofessionalism.

I will be contacting corporate now about this matter. Maybe that store needs to be cleaned...

I went thru the drive through just to get cold food and a warm frosty. I called the manager to let her know and she was super nice told me that she would write my name down and said i could come back anytime to get my order replaced. That was awesome but then the next day when I went in when I asked to talk to a manager she acted like I was bothering her. I explained the situation and she rolled her eyes at me and walked to the office to see if what I said was true. When she came back she said that all the other manager wrote down was to replace the frosty. I told her the situation again and she stared at me for a minute then shook her head at me then proceeded to say that she would go ahead and replace the entire order. I'm happy in the sense that she replaced the meal but then when I went to get my drink out of the coke machine the only thing they had was diet drinks and sprite and then we headed back to the car to head home and started to eat the fries were old and limp. The spicy chicken sandwich was cold and tasted like it had been cooked in dirty old grease and the lettuce was wilted. Tomatoes were gross and it was drenched in mayo which I had asked them not to put on there. The other meal was distasterous as well. But the frosty was good. The customer sucked with the second manager and the food was gross both times. I would have thought they would have put in just a little effort the second time. I love Wendy's and I want to go back but I'll have to find a different one to...

I used to stay right across the street from this Wendy's I had two dogs and a wagon with my belongings fortunately I didn't have all my belongings with me at the same time because I had my stuff stored at Cube Storage but every time I came into this Wendy's they never look down on me even though I was homeless I still had money I just didn't have a place to live now I'm living in Ann Arbor Michigan I have a place to live so I'm no longer homeless I didn't really consider myself homeless I just considered myself without a place to live I didn't ask for nothing from anybody else because I tried to maintain on my own fortunately my prayers were answered and the Lord above me show me love and took very good care of me while I was out there with my dog's fortunately all came out well in the long run I am extremely grateful / having a place to live I'm also grateful when I went to Wendy's a lot you had a lot of the sales that were right in my price range which I appreciate it so God bless all and I've always had a great experience at your windies very clean and the cashiers was always friendly when you're having a bad time so it was good to have somebody friendly let you know that it's not all bad...