Did an online order, so that I could pick my food up and have time eat on my 30 minute lunch break. When I arrived I was happy that my online order was ready. Get to my car, open my sandwich I instantly knew the bread was old. Not only was the store out of my bread, they did a substitute without my knowledge. You substitute my bread, and give me a sandwich with toasted stale bread. I take the sandwich back hoping to get it remade with fresh bread. Only to find out, there’s no fresh bread in the store (at 11:30 am) at all! So I’m offered a refund, and would I like to keep the cookies and drink? (By the owner smh) Why would I want the sides, if you can’t offer me a fresh sandwich? Very unsatisfactory customer experience from here. Caused me to miss my lunch break and not have any food.
Please work on this issue for better customer satisfaction and service. You could’ve stopped the online ordering until fresh bread was available. Do not serve me something you wouldn’t eat, and...
Read moreIve been to this subway multiply times and I have encountered this multiply times. Its always the same two ladies that work the morning and the lunch rush. Why do you keep talking trash about your co-workers that are running late to their shift or the night shift not doing their job? I dont want to hear about it! Then she drops the F-Bomb in her sentences in front of me and the other customer that was in line about the co-worker being late. Its very disrespectful. If you have a problem talk with the manager and the owner about it. I find it weird that one of them always calls the customers "Sweetie"..STOP its not necessary to say. I will be going to the Subway on Telegraph from...
Read moreMan what can I say they make one good pizza sub..I have been getting this sub on and off since I was a tad little boy and man is it good...the service was quick and the girls behind the counter were very helpful, professional and nice..thank you I am looking forward to returning to this subway and I would recommend this location to everyone. The one in wyandotte is not even on this ones level of service..wyandotte is cheap and they give you company minimum amounts of meat like who wants an Italian sub with 6 thin slices of meat come on...this location leaves u full and happy my cheese was melting off there was so much and I didnt ask or...
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