Robeks Fresh Juices & Smoothies — Restaurant in Temecula

I usually don’t write reviews but this morning was my first time at this location and it left me a bit deflated and disappointed. I go to Robeks a lot, everyday sometimes twice a day. I really love Robeks and there fresh ingredients. I recently moved closer to this location from the Culver City location and the service is night and day between the two locations.

I was not greeted, however no big deal it’s early- I get it. What really got me was it wasn’t busy whatsoever- there was maybe one person in front of me who had already gotten her order by the time I ordered. She started blending my smoothie then immediately left it to wash all the blenders and kitchenware- again no big deal I get it you have to multi-task, but don’t forget you’re making my smoothie. My smoothie stopped blending after 15-30 seconds and it sat there for at least 5 minutes before a different employee who was working on an online order reblended it, turning it into a juice at this point. I would have been more understanding if it was really busy but it wasn’t. I would have been more understanding if I was greeted, spoken to, or apologized to for the wait but I wasn’t. I don’t spend $9 on a smoothie for it to be a juice. Really bummed out over...

I’m quite picky with my açaí bowls so I take them very seriously. (I prefer a thick, almost paste like açaí base consistency.) I ordered both the Açaí Strawnana Berry and the Açaí Especial Bowl to compare them. I thought the especial bowl would be thicker in consistency because according to their website, the other one is made with vanilla almond milk. However, I’m not sure if it’s because it was out for a while on delivery, but both had a very thin and runny acai base.

The BIGGEST PROBLEM, however, was that they were insanely SWEET. Weirdly enough, the especial bowl was the one that was extremely sweet even though the Strawnana bowl claimed to have raw honey as a topping.

To find out more about their bowls, I went on their website and was more confused to find out that the Especial bowl (with fewer ingredients) had more calories and a higher fat and sugar content than the Strawnana bowl topped with raw honey. One star off for being too sweet (like a sickly, syrupy sweet), and another star off because this place wasn’t spectacular or anything.. and had VERY LIMITED toppings/additional...

I've been going to this Robeks for years and have always received great service here. There's only been a couple times in about 10 years that I've had an issue and they would fix it right away. Today I spent about $35 on two acai especial bowls via postmates. I specifically asked for granola on the side along with a couple other things. My acai bowl is thick with honey consistency, on both bowls. I called and spoke to Jada and one of the girls that actually made the bowl. She told me I didn't ask for granola on the side but I was looking at my order while talking to her. She also said that she nor the other server put honey in my bowl.

My bowl is extremely sweet with syrupy consistency and I can't eat them. So I've wasted almost $40. I can understand if the order was mixed up with the strawnana berry bowl which comes with honey but this server was not willing to admit any fault at all.

I'm very disappointed as this was my favorite Robeks but I won't be returning or refereeing anyone else there as I...