Uncle Bob's — Restaurant in Temecula

If I could give 0 stars, I would.

My night here was genuinely terrible. Despite arriving at 8 PM, we did not receive our food until 3 hours later at 10:30 PM, while everyone else around us had already received their orders, paid, and went home. Mind you, there were upwards of 40-50 people there. By the time we received our food, there were only 4 or 5 patrons. The lack of updates or communication from the staff regarding the delay added to the frustration. They genuinely didn't even have an answer as to why we had to wait 3 hours for 4 carne asada fries and 2 burgers. It was so bad and so noticeable that other patrons were asking us about what was going on. We were left wondering why it was taking so long, which made the experience even more unpleasant. To make matters worse, the margaritas we ordered were watered down, lacking the usual kick we expect from a well-made cocktail. We couldn't even get a good drink to take the edge off?? geez.

I think it's worth mentioning that my family, who are African-American, were the only people of our ethnicity in the establishment, which is located in an area known for its complex history with race relations. The lack of attention and poor service we received, especially in comparison to the other patrons, made us wonder if some sort of prejudice might have played a role. While we understand that slow service can happen, the consistent discrepancy between our experience and those around us left us feeling disheartened and unwelcome.

Furthermore, our experience was marred by the table in front of us, which consisted of an overly intoxicated and overserved group of people. They were shouting derogatory slurs, smoking, and causing a disturbance that made it difficult for us to enjoy our time at the bar. The smoke from their weed pens and vapes wafted directly to our table, making us feel uncomfortable and annoyed. There was a point where one of them was so drunk that they fell over, almost knocking the outside standing heater onto my brother, thankfully we caught it before it could hit him. The group's behavior was not only disruptive but also disrespectful, and it seemed like the staff did not do enough to address the situation or ensure that all patrons had a pleasant experience.

We hope that Uncle Bob's will take our feedback seriously and take steps to address these concerns, ensuring that all patrons receive the same high level of service and attention. Additionally, we urge the establishment to take measures to prevent disruptive and disrespectful behavior from impacting the experience of...

Good place to catch a game! TVs everywhere with every channel, it's like your immersed in the Redzone channel. Unfortunately on the day we visited they were extremely short staffed and we were warned of this immediately by the server. They also had to limit the menu in order to help out the kitchen staff. Midway through our meal our server disappeared, I believe she went on break as she was nowhere to be seen and then reappeared exactly 30 min later. I totally understand the need for meal breaks for the staff but normally the server will let you know she's going to break and introduce you to someone that can help while they are gone. Even though our server missed this step the other staff was happy to help us with what was needed but again since they were so short staffed it was hard to get someone's attention and then a long wait to receive what was ordered. The quality of the food was not the best, perhaps due to the short staff? Beer was cold and bloody Mary mix...

Horrible service, on par with the disgusting bathrooms and dirty overall appearance. We came in here hungry ready to eat and drink after a long day at the nearby soccer tournament. Decided to give it a shot instead of the typical BWW, regretted it instantly! Walking in the sign says seat yourself, so we did. We were ignored for the entire 20 minutes we were there. One of the waitresses cleaned a table directly in front of us and didn’t say anything just went about her business but then a regular I assume walked in and was immediately greeted by her. At that point we decided to leave and take our business elsewhere….Buffalo wild wings who is way under staffed and still knocks it out of the park. Basically this place sucked…bigtime. Horrible service and just really dirty. Don’t waste your time, just go to Buffalo Wild Wings across the shopping center…shit go to circle K probably...