Filiberto's Mexican Food — Restaurant in Tempe

We usually order delivery from this location through UberEats because they have the best and most consistent red sauce of all of the nearby locations.

For about a year, I would add a note asking the restaurant to please add and charge for 1 pint of red sauce, and they would add the charge to our order and send us a pint of a red sauce.

For the last few months, though, they completely ignore the request, and still refuse to add the item to their menu for users to simply select and pay for a pint of red sauce. I even added “…or one 1/2 pint of red sauce if 1 pint is not an option…” to our most recent order. But no red sauce to be seen.

When I request to add and be charged for the pint, I also add that, “if not possible, please give all red sauce instead of green sauce. No green sauce please.” However, I still somehow end up with 3 tiny red sauce cups and a bunch of tiny green sauce cups.

It’s frustrating that they won’t add the item to the menu, but they also won’t honor the special request anymore, despite honoring it for a year.

Additionally, their rolled tacos have been absolutely disgusting the last five times we’ve ordered. Overcooked in old oil that clearly needed to be changed, so the meat is mostly cooked out, and what remained was dry and hard, and the entire thing tastes like nasty oil.

I think we will have to order from a different location, like the one on Broadway. Their red sauce is slightly different, but I bet they wouldn’t pass up the opportunity to sell me $6 of red sauce, making what is likely a $5.50 profit, at the very least.

Get it together, management. You’re quite a disappointment...

I came here in may and ordered a carnitas burrito that was either raw or rancid and called that night to tell them about it and they offered to remake it but given how bad the first one was I lost my appetite for their food and opted to get it another day. Fast forward a few months when I was in the area again I stopped in thinking. That they would do what was offered to me so I at least got what I paid for the first time and in all honesty I needed it as I had my wallet stolen earlier and this was my only way of getting food at that time and it was owed to me. Not once was I told I needed to keep my receipt but today when. I went to get what I already had paid for and was told I would be able to get next time I came in yet I was denied food because of not having a receipt which even if I did have would have been in my wallet which was stolen. So my experience was terrible food and even worse experience trying to simply get what I paid for when. I was hungry and unable to get food elsewhere. I would save my money and time and...

11/3/24We had two orders me and my sister had two different orders. I ordered two burritos, Texas burrito and a chili burrito with garner salad and rice. The problem I have with my burrito was there was nothing but pico de gallo in there there was no Carne Asada maybe like a couple pieces it was like wet it was cold and we literally just ordered this last night. Then we had to drive back because my sister‘s order she had Garness of the fries And they never asked if she wanted sour cream and they put it on there and we had to drive back and she called her manager and she told us I’m gonna throw this away cause at first she told her she couldn’t even trade it and fix it for us but then she called her so-called manager I guess and she said just this one time that they can do it and she grabbed the food and threw it in the trash and when we got the Plate back that she made it was so like empty like the gardeners thought it was crazy but everything cost so much and they can’t even do their job right

And I...