Went in tonight and had the best experience!! I am pregnant and cannot have any cold deli meats. They have to be completly heated through in order to assure that there is no listeria contamination. I've been craving Jimmy John's like crazy and didn't think it was an option because you guys don't toast anything. Well I went in tonight and had a chance to talk to the greatest guy behind the counter. He went above and beyond to make me an amazing sandwich and then wrapped up the meat separately for me so I could heat it up myself at home! Thanks to his kindness and quick thinking I was finally able to get some Jimmy John's in my tummy and get through my craving. I'm so grateful! Jimmy John's rocks!!
I didnt get the employees name but he was working the store by himself (or at the least was the only employee visible while i was there). It was about 630pm on Wed Alril 17. He deserves a little recognition for not only solving my dilemma and being so accomidating to the zillion other requests i had, but the store was petty busy and the phone were ringing back to back too. He had a smile on his face the whole time and handled every customer with the same graciousness. You guys got a great employee...
Read moreThis Jimmy Johns is hands down one of the most frustrating and worst Jimmy Johns I have ever ordered from. Unfortunately, I have gotten used to consistent service from other Jimmy Johns, so when my office moved to within 1-mile of this location, I didn't think twice before ordering my lunch. I used to order Jimmy Johns multiple times per week, but since moving to my new office near this location, I have only ordered from them 5-6 times over the last three months. Most of the time, after waiting 45-minutes, I have to call the store and ask the status, to which they always inform me "it will be another 15-minutes", every time. I typically drive the 1/2 mile to the store to get my sand-which myself (something I would have done, to begin with, if I wasn't busy, so it's incredibly frustrating when I have to go out of my way because this simple store is garbage. They constantly get the order wrong; the employees are ALWAYS rude. Whoever is in charge of this store on a regional level should figure out how to solve the problem or close it down. It's more a nuisance than worth and gives Jimmy Johns a bad reputation, and I would be shocked if this location is profitable considering how...
Read moreThis location should really look into getting more employees. I’ve ordered 3x from this location. The first time, I just moved to the area, the delivery person left my food at the door of the front office when i literally added a note on the app to come to my apartment door. When i got to the office (which was closed), my food had been stolen and only the drink was still there. The second time, they called and gave the option to cancel because there weren’t drivers available until after 5p. Yesterday, after almost waiting an hour, I called and never got an answer. I decided to go up to the location and as I pulled in, there was a guy coming out with a couple bags. I pulled up and asked if he had my order and he brought it to me & said he’d void my transaction. I was throughly prepared to go up there and give an ear full but he said he was the only one working, so I let it go.
Idk who is in charge of this location, but either get more people and faster service, or just close the location. This is...
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