Mo' Burger — Restaurant in Tempe

I have attached two photos to my review. I've been to this location a few times now. Today, Sunday was a strange experience. I ordered my American Burger along with an order of onion rings. Normally the bun is a bit warmer but it was almost ice cold , as if pulled from a freezer 10 minutes prior, or the Buns were pulled from the refrigerator immediately prior to putting on the burger.

I received 6 onion rings that were completely burnt to a crisp. It looked like either they were overcooked or somebody took some onion rings that were sitting around and put them back in the fryer for an extra few minutes. Either way they should have never been served.

Definitely not what I'm used to as I typically receive a dozen onion rings which is about $5. Having worked in fast food and having been to this location to several times, I'm used to getting quality onion rings.

The first 6 onion rings they gave me were so bad that when you squeeze them they literally broke into tiny pieces. Ever seen when paint breaks apart into small chips? Same idea. There was a Young gentleman who was awesome and he offered to bring me six more onion rings to replace the ones that were burnt and you can see those ones look like they should have in those photos I took.

They were fresh. Kudos to him for being so understanding but I don't know what the people working in the kitchen were thinking. Perhaps they should focus on preparing food instead of casual conversation. The gentleman at the register was very professional. As an aside, To be paying almost $5 for 6 fried to a crisp onion rings is ridiculous.

Please train your kitchen staff to be consistent, there should be a specific number of onion rings for each order and they shouldn't all be tiny, some big and some Medium as well as small ones.

If onion ring orders are supposed to be by weight, please keep the weight consistent because it seems like everytime I go here it's always a surprise when I get my onion rings.

I've never had a bad experience with any of the cashiers. It just seems like the kitchen crew needs some retraining. I have attached two photos, one showing my original order with the burger and onion rings and another showing the second set of onion rings that were brought out. If this review helped you give. it a thumbs up and be sure and take photos...

TLDR: avoid this burger joint unless you want to suffer from an upset stomach and multiple trips to the restroom hours later.

When we first walked up to the register, the lady that was helping us was interrupted by another co worker, normally this is fine no big deal maybe something important is being said. However to talk about personal life while assisting a customer should not happen. I should have taken this first red flag. We order our food, with a fountain drink only to find out that the soda machine is broken. Instead of letting people know that's it's broken they gave us our drink and then later says we can use the restaurant next door since they know. they put up chairs partially blocking the machine and then get upset at the customers and say "I guess people can't tell that the machine is out of service and to use the firehouse machine next door!" A sign on the machine would be great or even the cashier can warn customers. Later on as well an employee was standing behind us and began to yell (with attitude) across the restaurant to another worker from directly behind us We then proceeded to wait 45 mins for our two burgers, fries and onion rings. Normally I get it if there's a bunch of people that line cooks have to make food for, but people to keep coming up to the cashier or whoever would listen that they have been waiting for quite some time. To my surprise they were only waiting for a batch of fries. It took that person about 30-45 for those fries. My girlfriend and I finally get our food. The Onion rings were over cooked. The fries were undercooked, and so were the two burgers we ordered. The food was also very bland. I don't usually remember to leave a review but this restaurant's awful service and food have followed me home. I now write this review on the toilet regretting eating a meal there, and from the stomach ache that this mo burger has...

Where do I start? Was totally in the mood for a nice Burger today .. I wanted to give this place a try. Looked at the prices...5.95, 4.99, etc. I thought "Cool...Mall lunch, has to be less than 8 bucks or something is way wrong..." Just HOW wrong it got? Absolutely THE worst hamburger I have ever had. Bar none! Burger, fries, iced Tea...the damage? A mind numbing 15.36$!!! For a tiny, dry Burger and cold fries. To put that in perspective, for that money, I can literally STUFF two adults at Polibertos... you can get a lunch portion Steak, potato and side salad at Outback, or Buffet at Any large Chinese restaurant in America and money left for a huge tip. The Burger I paid 15 bucks for is IDENTICAL to the Checkers "Big Buford".. but the Checkers version cost only 3$! Mo' Burger is a RIP off and a scam! Want a great Burger? Go to "5 Guys"...also expensive (same thing would have cost me 12$ max, but 500% better). This place will be out of business before Christmas. Impossible to stay in business with so many hidden costs and amazingly poor quality and...