We were very disappointed, but if others are happy with this establishment then that is what counts. The place is about as pub-like as any other hamburger joint with signs on the walls, although I suppose the expense of recreating any true pub would be prohibitive in today's economy. (think of the Richmond Arms, the Red Lion or even the Black Lab downtown all that do a much better job of it albeit having been around for some time...) Hence the single star. Anyway, we live in the area and fancied some fish & chips. This was the wrong choice for us as the fish was nothing like traditional fish in England having been breaded heavily in way too much batter. I did not eat any of the batter revealing only a small piece of cod. Now I don't know if the establishment buys the fish pre-battered or if they prepare it themselves. In either case, it was overcooked and dried out, we would not order it again. The french fries while the best of the meal are not traditional chips. I would guess these are purchased in bulk frozen, then cooked on site; neither of us ate even half of the coleslaw which was bland at best. I did have a cup of the potato soup which was tasty but served only luke warm. So one star for the food we experienced. The waitresses were nice, attentive and did their job pleasantly, so three stars for them. We left a 20% tip on their behalf, not the kitchen's.
In any event, as this particular establishment only just opened maybe they are experiencing growing pains. If all the other locations noted on their website operate their kitchens the same, we do not see how they all remain in business. We wish the management well and do not wish to harm their business or reputation. We just call 'em as we see 'em. We recognize all businesses need to find their sweet spot and we sincerely hope this location thrives for...
Read moreBeen here twice, NYD and a couple days ago, both were take out. First time ordered grilled wings and fries and the strawberry goat cheese salad. Both times the fries were left out. The first time we caught it, second time it wasn’t discovered until we got home so check your to go orders. The order was remade the second visit as we got the same grilled salt and vinegar wings, which are very flavorful but the seasoning can be overwhelming if you have the slightest intolerance to vinegar or the acid that makes that flavor which can cause acid bumps on your tongue. The fish and chips were good, two sizable pieces of cod, side of coleslaw and fries complete this meal. Did not include the vinegar so may need to request. Overall, kudos to the chef as the food has been consistently great, just need to double check the orders. The manager resolved the issue promptly, so no complaints there. Would definitely return to try other items. Hopefully, we will see better attention to detail next time. Staff was friendly both times and it hasn’t been overly crowded when...
Read moreWent to Sprouts and drove by this place, told hubby about it and decided to try it out. I ordered fish and chips (wish it wasn't breaded but everything in the States is so I'll get used to it), he ordered chicken fried chicken which he really enjoyed because he likes it crispy. He ordered a Reuben sandwich to go. I'm not a huge fan of Reuben sandwiches. He tackled that Reuben later and I decided just to taste it. OMG, this Reuben sandwich was so delicious!! I will order it next time I go there. Like I said, I didn't really care for Reuben sandwiches but this was something else. Incredibly tasty and delicious. I'm sure it will be even better when it's fresh. Bathroom was nice and clean. These little details are important. Overall nice little place and we'll be coming back, me for that...
Read more