I went to this location and the manager he was horrible I was there to use a coupon my daughter love to use and it stated to purchase some thing and get free tacos. I simple ask for a cup of ice out of no where the manager came out with a bad altitude and told me to pay for something. I was like go head charge me for the ice and he was like no you have to buy something. Then, he started waiving his hand like we animals saying just go get out of here! I found him in rage and the cook was cooking 09/07/2015 around 5-6pm the both was yelling a screaming. However the young lady at the drive thru act as though she never seen the free taco code before. I tell the receipt was so wrinkle they kept passing it over and over to each other. I was like then charge me for a super large cup of ice the cook came to the window and said no we can't charge you for that and my response was it still is a purchase they both act like they was desperation for money transaction and ignore. It still was a purchase even if added up to 0.00 dollar. They both should be fire for misconduct then these fools call the cops because I wouldn't leave the drive the fast enough when the mental retardate cook was still holding my receipts then my 11.5 daughter started crying I should sue these idiots and get my justice serve she was like give her the receipt back. I wanted the cops to show these idiots it still was a purchase but I decided to leave because my baby girl was so upset and worried. I told her we was in right I told her that when cops on scene we can file charges too on them for harassment and slander , disturbance the peace. Guy at drive thru got mad when I told him I can call the cops on him too. A sorry ruin down jack and in the box and was very dirty the machines and the employee wasn't wearing a name tag at all. All that dram for a small purchase transaction and the both should get fired immediately and back in the...
Read moreEvery now and then I stop by this jack in the box since I live in the area. Last night was no different I ordered a taco combo in the drive thru. The guy on the speaker gave me an attitude I still said thank you as he gave me my price and I pulled up to the window I said hi he took my payment ( I gave him my card) he gave me my drink closed the window and reached for my bag of food and put my receipt in the bag and never gave me my card back. Of course I notice and checked the bag before I said anything because I thought ok maybe he threw it in the bag with the receipt which I thought was strange because no food service ever throws yours card inside your bag of food. I get that maybe the receipt but definitely not your card. Anyways I was still in the window he looked at me and with the window still closed I told him my card!? He started acting like he was doing something else and with his hand told me to wait. So I honked as soon as I honked the manager was right next to him and I told him he never handed me my card he only gave me the receipt. Which led me to believe that he was trying to make me forget my card because of what had happened at the intercom when I was placing my order. Which I didn’t even realize was such a big deal. He must have been having a bad day or I don’t know. But that was definitely crazy and uncalled for. I’ve never had an issue there nor at any other drive thru. He’s name is Darian. And he’s actually been the one to take my order most of...
Read morePulled in to drive thru at 11:50pm , car at the order screen left says they were waiting too long . I pulled in to order no one came on to the speaker to say anything. I waited 5 minutes and said hello the guy answered and said one moment . I waited another min and I said hello again he said I told you to wait one moment . I explained that I already been waiting and asked him how long the wait was he said he was taking care of a big order right now . I explained that I just was ready to order and that I have kids waiting at home .. he said okay took my order and I moved up past the speaker . It's now 12am and none of the 4 cars that are ahead of me has moved . 12:01 I honked the horn .. nothing . I get out the car 8 mos pregnant and wobbled over to the window and the lady at the window was finally leaving and I asked him what's taking so long is he by himself .. I looked in saw one other person I think and all he could tell me was he had a big order . Cars moving finally at 12:05 am. This is terrible .. I couldn't even change my mind being stuck in the drive thru. Got my...
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