Las Mañanitas Mexican Restaurant — Restaurant in Texas

We were treated POORLY by our waiter (forgot his name but he was the shortest one there) I normally dont like to use race as an excuse but we seen how he literally ignored the 2 tables with POC (ours being one of them) and the other tables he had were with caucasians and he took great care of them. Blatant bias. Our drinks were empty, our food was cold, he NEVER came to check on us, but he would sit there and talk to these other tables because I'm guessing he thought he could work them for a tip. Then he got an attitude when we had to wave him down for a to-go box and our check. He then sent the busboy to bring us the box and proceeds to take an additional 15 minutes to get us the check. Didn't say "thank you", "have a great day", nothing. Just dropped off the check and walked away. Our tab no matter where we go is never that much (always less than $50 for my husband, our toddler and I) however we tip no less than $15-$20... and we dont stay long. This was the FIRST time ever that we didn't leave a tip. I almost felt guilty but he made our experience absolutely horrible. It's a shame because the food was great. Would have been better hot but nonetheless, the cooks do an amazing job and I'm sure our food was sitting there because of the waiter NOT the cooks fault. Too bad the owners of this restaurant lost a customer based on their biased waiter. Dont judge people based on their skin color. Don't forget where you came from... your skin is brown and I'm sure you have been discriminated against...

Man I think this is my new favorite Mexican restaurant here in Cypress.

My girlfriend and I were super broke and we were trying to find a restaurant we could go to that was pretty cheap.

Aside from going to a taco truck, we ended up finding this restaurant and their prices were the way Mexican food was priced before all of this inflation happened.

I expected the food to kind of be subpar being that it was $4 cheaper than everywhere else, but boy was I wrong!

Their beef fajita is SOOO mouth-wateringly good. They use a really good quality cut of meat so it was real thick and cooked to perfection where it was so juicy and flavorful with a little bit of pink in the middle just like steak should be cooked!

My girlfriend ordered a sampler platter for her entree and for 10 bucks she got a bunch of nachos with chicken and beef fajita, a bunch of little chicken taquitos, and some chicken and beef fajita quesadilla pieces with a giant thing of guacamole in the middle FOR $10!

I mean she couldn't finish the whole thing so I'd say that's pretty damn good for ten bucks!

I ended up getting a combination plate with flautas and a beef taco al carbon and it was AMAZING! I think that was only like $11 and was just so good!

Now usually when they bring the chips and salsa they only give you the red salsa, but if you ask for the green salsa they'll give it to you for free and it's some of the best green salsa I've ever had!

As soon as I get paid here in the next day or two you bettered believe...

I called in an order of beef fajitas for 2. My wife picked up the order and brought it home. Upon unpacking the food, we realized we received fajitas for 2. So, $75.00(left a $10 tip)later, we received fajitas for 2. I called and spoke to the manager. He was very apologetic and asked me if I'd like to come back and pick up the other half, or if I wanted a credit. I advised him that we eat there 2-4 times per week, and we'd just take the credit. He then asked me to hold. He came back and asked me to take a picture of the container my fajitas were packaged in. I told him we had thrown it out and cleaned already, and I wasn't going to dig it out of the trash. He told me he'd have to have a picture in order to submit a credit. My assumption is, he suspects I'm lying. I have no need to lie. As I told him, we eat there 2-4 times per week.

Overall, the food and service is excellent. However, customer service is not handled in the way that it should be. He lost a very good customer over a $25 meal credit. We easily spend over $100 per week there. We will no longer be doing that. I was not rude or acting like "Karen" in any way, shape or form. I understand accidents happen, and I just wanted to make them aware of the situation, and see what they could do to make it right. What happened to the customer is...