Smoothie King — Restaurant in Texas

I have been getting the banana boat for years it's actually the only thing I get from smoothie king. I recently visited this location and as always I got the banana boat. I saw when they put the bananas in the blender cup they were brown but I wasn't too alarmed. Once the drink was handed to me I started walking out the store very excited to get to slurping. I tried it and immediately noticed that it tasted weird, sour and unpleasant. It seemed as if one of the ingredients in the smoothie went bad. I saw when the employee put the bananas in they were brown, so i assumed I was just tasting rotten bananas. I got my brother to try it to ensure I wasn't imagining it because he likes the banana boat as well. I reluctantly went back inside and explained to them the situation with the drink. They offered to remake it and did so with fresh bananas. Which was much appreciated and they handled the situation well. However I saw the employee make the new smoothie with fresh bananas but when I tried it and left it had the same sour, unpleasant, bitter taste with a foul smell. I believe the yogurt in my smoothie was expired. I ended up just discarding the drink because I didn't want to mess up...

Another great Smoothie King location. I would always see this location on Maps but I could never locate. Finally, on a day I was taking Cypresswood Drive to bypass traffic on the 290 feeder, I drove past This Smoothie King, to my surprise...Since then, I frequent this location quite often. I’ve never seen this location busy, or even busy where you see standing people inside waiting for their order, it’s Great!! I bet it’s because the store is tucked away in the back corner of Cypresswood and Fairfield Meadows, hah!. The employees are all so chill, but helpful when questions are asked. Store is always clean and has two male/female bathrooms, which are always clean and up-kept. Superb location, everything I’d expect from a business located in Cypress/Fairfield....

I am stunned by the treatment I just received at this location. The older gentleman at the register was rude and downright nasty. I didn’t feel comfortable ordering. I said good morning when I walked in…he said nothing, just scowled. I asked about sizes, he simply pointed behind him (gesturing for me to look for myself). I asked another question, he did the same thing…I said thank you and left. He was extremely mean and totally unwilling to help. If someone from SK reads this please leave corporate contact information for more details. I called the store and he answered. I would like to speak with someone...