Sonic Drive-In — Restaurant in Texas

ALONDRA is by far the worst employee I’ve encountered at Sonic. She claims to be a manager, but her behavior is completely unprofessional. I purchased a large bag of ice (I’m currently pregnant) and simply asked if she could place it in a bag to help prevent dripping and make it easier for me to carry. Instead of assisting, she became visibly upset, slammed the door, and told me there were no bags available. Moments later, a bag suddenly appeared.

She then began arguing with me, saying she’s worked there for eight years, and claimed she told the owner, who then took down my license plate information — as if that was supposed to intimidate me. She continued to threaten me as if I didn’t know my rights.

I recorded the entire interaction for my protection. According to her, the owner banned me from Sonic without ever hearing my side of the story. I will be filing a formal complaint with the Better Business Bureau. This was a completely unacceptable and...

So disappointed. We came here tonight and had so many problems. I asked for a watermelon redbull slush with a meal and a second one by itself, a large motzerella sticks with marinara sauce. Lastly we ordered a foot long. We got to the window and they handed me one correct drink and one wrong drink. When I advised she said that is what I ordered. I said that she even said "you want another one?". So I should have had 2 of the same. Then I advised that they forgot the marinara sauce. They said we could only have 1 even for a large 12 piece. I asked why I can get 1 for a 4 piece but only 1 for 12 and the manager said they only give one for any size and charged me for a second one. When we got home my hotdog was full of onions. I did not ask for them and it clearly states that you must request them. You need a new manager as this one does not know customer service. Remember it is the customer that keeps you...

I cant believe so many things can go wrong. It took 4 pushes of the button to get any one to repond. I then asked for a number one with a route 44 lite ice. I also aked for an extra sandwhich cause i was starving. While i waited the card reader wouldnt accept my card. The guy brought my food and handed me my drink with extra ice. I asked him to correct it. He then took my card to the next stall and it worked. He brought my correct drink and i asked him if he had the tots? He acted like i didnt order tots.... It comes with the number 1... Really one thing wrong ok no biggy. 2 things wel this is inconvienant but 4 things ?!?! Oh and the burgers had hard outer edges that i had to pull off. Obviously nuked or over cooked. This place has 2.5 stars...