There is a serious safety for customers issue at this store that several customers were victims of today. All three of the workers preparing sandwiches today were accosting customers in an extremely threatening manner. I've never seen this before in a restaurant. It's imperative that management look at surveillance video to see what happened. As far as what happened to me, the first who was a woman became verbally abusive when I asked her to change her gloves, she passed over a roll without meat on it when I asked for turkey. When I asked her to put meat she initially refused. A customer before me was being accosted by another male employee about her coupon and when she asked to speak to a manager he told her they don't have a manager. Another customer was yelled at by another man for asking for a vegetable to be put on her sandwich. I've never seen a scene like this at any restaurant in my life and on top of the from all the employees at the same time in such a threatening manner. I seriously think there will be a physical confrontation with a customer if this continues. This location is a threat to public safety if these employees are not dealt with. One customer, my neighbor was taking a video and said he will be posting on YouTube with the...
Read moreI live just down the street and I want to go here so bad but there is just too much wrong with this establishment. I will be surprised if they exist a year from now after all the work in the adjacent neighborhoods are complete. They close at random times well before hours. If you do come in late they will tell you they have no bread. They will scrape you out the bottom of the lettuce before just opening a new one. One or two of the people that work regularly do not have the best curtesy. This place is just super strange all the way around. I told my wife today I am not longer going here no matter how convenient it is. This place is just horrible whether they have the ingredients, if they are open, or if the person talking to you actually conveys what you are asking for. Usually there is always 1-2 of those three missing which honestly is just weird for a subway. I really wanted this place to work since I live less than a mile a way.
Honestly I don't think the guy even changed his gloves today. He just looked at me like I was the problem. Ok I...
Read moreI was skeptical about leaving a review but after reading some of the posted reviews, I felt compelled. On 8/24/20 I and a coworkers went to Subway. He went in and got his sandwich before I did. Once he came out, I went in and noticed the young man making my sandwich had no communication skills. I asked for double meat and once I noticed he wasn’t applying double meat, I asked him was that double meat. He looked me In the eyes and said yes. I knew he was lying but didn’t want to argue with him. I paid for my sandwich and when I met back up with my coworker, I began to tell him about the young man making my sandwich. Before I could get out what I wanted to say, he immediately told me how the employee treated him. We basically had the same experience. Point of my complaint is to bring light on not just this location but many subway location have staff like this guy. Which is one of the reasons I go to the competition. Train your employees on customer service and to not lie to the...
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