Jersey Mike's Subs — Restaurant in Thornton

(night shift) 1/31/24 - New to jersey mikes’s never been before. First walked in no greating’s, just stares from the behind the counter. still continue to ordered and when it came to toppings the young girl was very quiet, couldn’t hear anything she was saying, wasn’t fimiliar with the “Jersey’s way” she continued with a attitude to tell me the ingredients that would include was very rude no communication skills very unprofessional the whole staff!!!!! My daughter fell off the chair and employees were laughing at a 4yr old very unprofessional behavior!!!Will never return to this...

On Firday I ordered lunch from the app to be delivered to the public library for myself and my 5 children. We recieved the order but some items were missing. I didn't even have to call the store the Manager himself Sean called me and corrected it sending one of his employees to bring me the missing Items. This was truly heart warming that he cares so much about customers and their experiences with both the interaction they receive from employees and the quality of the food. Thank you so much for showing the true meaning of customers...

We ordered through the mobile app and had to wait forever for our food. Asked for no oil and vinegar, but when we saw it being added and spoke up, they just pulled off the lettuce and tomato and kept making the same messed-up sandwich instead of fixing it properly. On top of that, no banana peppers like we requested, and mayo was added even though we didn’t ask for it.

How hard is it to make a sandwich correctly when the order is right there in the app? Very disappointing experience and not what I expect from...