McDonald's — Restaurant in Thornton

Avoid this location, save yourself the grief. They're pinching pennies and customers get less. No free refills anymore. NO AIR CONDITIONING in the HOT playland. Almost unbearable, kids are dripping with sweat, it's a wonder the kids don't faint! They have NO napkin dispenser, and they give you 1 napkin with your order. You have to stand there 5 minutes to get someone's attention to get more. Ketchup, they give you 2 pkts, gee, thanks, Cheapskates!!

Today, 6/19/24, I went in to order 4 sausage egg McMuffins, so I should get two at $1 each, but the kiosk won't do that, so I ordered 2 on the kiosk and waited for 5 minutes for this gal with red lipstick to pay attention to me. She was talking to her daughter who was sitting in a booth nearby, Since it must be "take your daughter to work day". So, she hardly understands English. I asked for 2 sausage egg McMuffins, she asked meals? I said no just the sandwiches, she says, so no egg? No, I want sausage egg mcmuffins,. She says ok, sausage McMuffins, how many? Oy....it took 5 minutes to order and another clerk to come and fix her mess. The first clerk had bright red lipstick. She was very rude and unfriendly, kept ignoring me when I tried to ask about my other order which I ended up waiting forever for. She couldn't understand English. I asked for 5 sugars for my coffee, and said put them on the side, don't put them in the coffee. They put the sugar in the coffee, I got no stir stick. Well, the eggs in the sandwiches had green yolks, the whites tasted like rubber and were tough. These eggs were...

My friend and I went to this McDonald's the other day as well and the manager Alejandra or whatever her name is but she has short hair, piercing on her lip, short and Hispanic. She was very rude last time when me and my friend ordered drinks and we came through and got our food but when we came back she Siad only one refill per order so after the first refill we came back she denied it when I order another separate dr pepper. I was very thirsty and she denied and not only took a picture of my friends car license plate and threatened to call the cops. For what? Wanting a refill and having to buy another drink and still getting denied? We can't just go inside because the lobby is closed. So not only she was very rude but also scamming us out of our money. Then today on may 13th me and a different friend show up in a different car and she is still very rude on the intercom and takes more then 5 seconds to answer us when we pull up to the intercom. No name tag and had to ask another employee for her name. This time when we got our food and asked for a side of ranch she actually charged us for the side 2 sides of ranch. Proceeds to give us one ranch and when my friend asked her for the 2nd one she said she had to charge him again. He was already charged for two. She just didn't want to give the sauce to him out of pettiness. She also was very rude again this time. You guys need a new night manager because this is ridiculous how she treats us and...

These people are completely incompetent not only as employees but as human beings. Incompetent to the point where I truly have never experienced anything like it before. I sat at the drive through speaker for over 5 minutes where I was rudely told to wait. I then proceeded to say our order "2 sausage muffins with egg, a medium caramel frap and a medium mocha frap." The man on mic seemingly couldn't get the system to work so I had to repeat the order THREE times. Within the 3 times I repeated this order he STILL GOT IT WRONG. I pulled up to the pay window where I was asked again what I ordered, and I told them "2 sausage muffins with egg, a medium mocha frap and a medium caramel frap." They took my money, sent me to the next window and you know what there was?? 2 caramel frappes! I told the lady it was wrong, I told her one of them was supposed to be mocha and she just shoo'ed us away. Tell me, does "caramel" sound phonetically similar to "mocha" in any way, shape or form? From what I could see this entire restaurant was run by completely dissociative teenagers, makes me absolutely ashamed to be a part of their generation. Children with rotted prefrontal cortexes from having phones shoved I'm their laps since pre-adolescence. Absolutely no neuron activity going on inside any of their skulls. Pure NPC behavior, I didnt even know that it was evolutionarilly possible for modern day human beings to be this f**king stupid. I won't be coming...