McDonald's — Restaurant in Thousand Oaks

When I am in the area.. I usually frequent this location.. There are a few McDonald's that I like in different cities..due to the Food preparation and swift service. I had my personal driver take me there this morning... I needed coffee ☕.., just a few days prior.. My friend ordered me one .. I really prefer McDonald's coffee over Starbucks. This brand has a weird toxic euphoria... I swear I feel like I am buzzed for some reason 😳.. This happened to me in 2015. I full stopped drinking McDonald's coffee due to the euphoria feeling,., (Caffeine) . Lately I have been having sleeping issues..due to stress and working on scripts. So I said why not... "?? This is my second cup In a row to the drive in.. Anyway.. don't know what they are dropping in this coffee 😭🥳"? On my first trip I also ordered hash browns ... I have no complaints.. ☕. .. THIS flavor is just too STRONG for my needs.. 🤣😆"!. I recommend this for Truck drivers,...

I was a passenger with my wife. We pull up to the drive thru and say “mobile order”. The lady behind the intercom actually yelled through the speaker, “What?!” We say “mobile order” “What?!” “Phone order” “What is the Code?!” “Uhh (shocked at her tone), insert code. Fast forward to the window to pick up. My wife asked for some crème and sugar for her oatmeal. The face was a face of shock and disgust from the employee, “You didn’t order coffee!” My wife was shocked, and said I need it for the oatmeal. The lady turned to her coworker and said in an angry tone referring to my wife, “uhh please and thank you?” My wife received her order and said thank you. Ladies response was “good. Bye!”

This is some of the absolute worst customer service I have ever seen at a fast food place. I’m not one to wish for people to lose their position, but this lady is more...

McDonald's in general is three stars... Because they don't really care about the food, but it's there when you need some. In the McDonald's philosophy, it doesn't have to be good, it just has to taste exactly the same at every single McDonald's in the world.

The five stars is for this particular McDonald's restaurant. Food was quick and fast and hot, and the drive-thru was handled efficiently. The person who was taking the order was easy to understand, and got the job done.

It's kind of weird that we live in a world where when somebody does their job correctly, then they need five stars. So here you go, you did your job well, so here's five stars...

Update: Still...