Sarku Japan — Restaurant in Thousand Oaks

If I could give it less than 1 star I would. I know it smells good while they cook it in front of you and they may have even given you a sample that tasted pretty good too but the minute you get your plate you are disappointed. First, I never heard them call our number so when we finally figured out that 3 of the 6 were ours we took them and sat down the check was not toasted like the one they serve you. There is quite a bit of fat on what they serve you too. We also had a spicy tuna roll...we must have been starving. That was the most disgusting thing on the planet and they definitely have no right calling it sushi! I would not...

What is the point of having "rewards" if you can not be able to use it?? Even better.. why the trouble of making a QR code if you can not use it? I have my points.. and even if I have the chance to use it before they expire.. sometimes don't work online like it supposed too.. so if you go in person to order .. the same thing happen to not be able to use it.. Tell me if that doesn't give anyone a bad day?? Besides it used to be way better in the terms of food... No wonder there is not a big line like before.. Well just be aware when you come here and order.. check...

I went here today, I got a bento box with chicken, and at first I thought the food would honestly be okay because the line was kinda long there, I went with a couple of friends, we all got the same things and the was sushi was super fishy, the rice was undercooked it was super crunchy, the chicken was chewy and it was almost like leftover pieces of chicken barley even cut. My friend almost threw up. I started to feel nauseous, and felt like I was gonna throw up too, I barley ate and I still feel gross. I really do...