Jimmy John's — Restaurant in Toledo

I went here on Monday, mid afternoon. I haven’t been to Jimmy Johns in a long time and thought I would give it a try as I had a taste for the Italian night club.

While my sandwich was being made, the sandwich maker stops making my sandwich and answers the store phone. After greeting the customer, he yells for an another employee to take over the call. Then the employee leaves the phone and goes to the make table and continues to build my sandwich.

He doesn’t change his gloves or wash his hands.

Then the employee who took over the phone call does the same thing, returns to his original position (prepping meats),

This employee also does not change his gloves or wash his hands.

This is extremely nasty as it is also against local food codes. When changing positions, employees are to wash hands and change gloves.

I was in a rush and didn’t feel like confrontation, so I left and threw my combo meal in the trash.

When I got home, I did a corporate complaint to which I still haven’t received a response.

Long story short, unless you like food poisoning or getting sick, I would avoid this location. Who knows what these employees are touching before they decide to wash there hands and change gloves.

As for Jimmy Johns, I will no longer give my business since apparently my complaint didn’t warrant a response.

I will continue to spend my...

Ordered a curbside pick up because I had my newborn in the car with me. I pulled up, checked in and waited well over 20 minutes. During that time, I called the store 4 times— no answer. I ended up having to walk in there to find all the workers standing around and when I told them I was there for a curbside pickup they gave me a dirty look and said sorry about that very nonchalantly. It gets worse, I get home and my sandwich is OBLITERATED. Literally my sandwich was in 3 separate pieces, lettuce everywhere, a total mess. In addition, I selected NO cheese since I am currently breastfeeding my newborn who does not tolerate dairy and can you guess what I found on my sandwich? Cheese. On top of all that, today is my birthday and I just wanted to enjoy my favorite sandwich. I got terrible customer service and a sandwich I couldn’t even eat.

Long story short— AVOID this location at all costs as the staff is rude, incompetent of providing good customer service, and preparing a sandwich as ordered. So disappointed and frustrated with how I was treated when they were wrong on...

This location has gotten consistently worse over the last few months, the delivery time is now typically close to 40 minutes. I work two plazas down... They frequently forget things, one time a drink, the next time chips, another time they forget tomatoes. Today I decided to give them a final chance and stopped in for a sandwich hoping that if I cut out the delivery maybe I could fit it into the small time frame I had, the guy making the sandwich burped.. Trust me I get that this is a human function but he made no effort to pretend to care that he did it in front of customers. When I got back to the office I realized that the bread is some strange mix between chewy and soggy? Maybe it wasn't cooked long enough? I don't know, but I definitely won't be back which sucks because I love these sandwiches, but this location just doesn't do the...