Jason's Deli — Restaurant in Tomball

AWFUL 😞 Simply AWFUL !!! I will NEVER recommend Jason Deli and especially this location to anyone!!!

After being a loyal customer for about 2 years and spending hundreds upon hundreds of dollars with Jason Deli, I simply just experienced the worst, most nastiest service. Staff was mean and very impolite and REFUSED my business. Surely taking my issue to higher authorities. It's a professional way you speak to customers and today's display was very unprofessional and tacky. Last few times visiting it was NOT pleasant, yet tried to give it another try since I've supported them for about 2 years.

Staff always playing around with the food. Why is staff constantly at the salad bar patrolling as if they just paid their money for a meal to eat. Every time I visit they so call cleaning the salad bar yet breathing, shifting food around constantly. Not professional to have people fixing their food and staff guarding over them and wiping all around with nasty cloths. Lately the lettuce been yucky. Brown and many time saugy!!! The fruit look as if it's been recycled around. Grapes NEVER fresh. How is it, you have a salad bar and monitor people how much should be on their plate or if you do not have enough space on your tray to gather all food you desire to eat then you can't go back up to get what couldn't fit on your plate????? I'm lost for words the way I was just treated as me being a professional and world leader. NEVER in LIFE will I support Jason Deli.

Lastly, the Reward bucks that you receive for your meal is null and void. I cashed in my rewards for a meal and was told I never cashed them in when my reward account shows proof. The Management staff is a set of rude people! They REFUSED my service over a simple mishap and have lost me and my corporation business for life!!!! Higher authorities are now being contacted. This location is a...

The food at Jason's Deli is delicious! Unfortunately, the food at THIS Jason's Deli is not. I was so excited for them to build nearby because I love Jason's Deli. But the food at this location is CONSISTENTLY old and mediocre. The first time I thought, "Oh, they obviously didn't make their soup today or yesterday. I'll come back on a different day of the week." The 2nd-7th times I thought the same thing, until I finally realized that the food at this location always tastes old. Once I found a hair in my broccoli cheese soup. Another time, I was 2/3 done with my salad when I found a giant, live bug in it! My friend took a video. It was almost an inch long! And he was walking around and preening... he had obviously been right at home in that salad. He looked like some kind cross between a cricket and praying mantis. I was going to bring him back to the restaurant, but I was pretty sure they were going to give me a gift certificate, and I really don't want to keep eating there! I haven't been able to eat a fruit/nut salad since, even at home, because it freaked me out so much. All that being said, the Jason's Deli on 1960 has always been fabulous. And so was the one in my hometown in Utah. It just took me a good 15-20 times of ordering and throwing away old-tasting, dirty food here before I realized that it's always like this at this location. It doesn't matter which day you catch the soup, it always tastes cold and old. And it doesn't matter which day you order the salad, the leaves are going to be wilted (and sometimes home to living things). :( I still drive past this one to the one on 1960 sometimes...

I have never once in my life had a bad experience at Jason’s deli until today. The staff here is absolutely rude and unaccommodating. There was an order placed at 12:40 and I waited 25 minute pass. The time to order was supposed to be ready. I waited patiently the entire time.

The cashier who didn’t even bother greeting me which isn’t the biggest deal, but it is weird that he acknowledge everyone after me. After realizing that my order was not ready, he talk to the supervisor and they realize they given the order to someone else. Instead of saying hey, this is the situation if you could kindly wait while we prepare milk he just went onto the next customer not even acknowledging me the supervisor went to correct the situation. Spoke to everyone else and then finally let me know maybe three or four minutes later that the order is in preparation. still patiently waiting after a few moments if they wouldn’t mind accommodating me with a drink since they did mess up in order and I was waiting so patiently. Instead of the guy I asked replying to me, he walked directly to the supervisor who then said loudly for everyone to hear I have already spoken to him, the guy proceeded to tell her that I wanted to drink she said ‘oh’ then spoke to him discreetly. He then came back, rolling his eyes, and with a very unfriendly posture, asking if I intended to pay for said drink…. With everyone now staring at me I just decided to walk out instead of causing a scene or getting upset. I mean I don’t know if I am the one tripping but honestly I thought it was the least that they can do ask me for some water while I wait, on...