Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Topeka

The Papa Murphy's at 2037 NW Topeka Blvd Topeka Kansas has the worst service I have ever seen. Used to be great but has gone down a ton. I ordered a pizza via the app knowing they would be busy on a Tuesday afternoon. Then waited 30 to be sure they had time to prepare my order of 2 pizzas. When i arrived 35 minutes after placing the order they had not even started making mine. When I asked why? I was told they spread the online orders out in between walk-in orders. The store had four people that had walk-in orders that got their pizza before me and only one that was in the store got one after me. I refuse to ever go to that location again and told friends to also avoid it. The reason to even use the app to to cut down wait time, if orders are made as they come in. I personally expect to wait if i do a walk in order. I should not expect to wait as long for a online order. in this case from the time I placed the order on the app until I received my pizza took 1 hour and 12 minutes. I have heard a few others also complain about this location. I use to go to it as it was about half a mile from my house. Now i go to a location almost 5 miles from my house to get my pizza and i go less than 1/4 as often...

I don’t under how Papa Murphy’s is in business anymore. The online ordering to have your pizza is worthless!! Order a pizza and show up to the employee sitting in his car in the front of the store! Walks in behind me to find my order receipt sitting on the printer not made! I then ask for a refund and the employee has no idea how to do that and has to call the GM with his AirPods. Then tells me the GM is doing g the refund from the house so I don’t even have proof leaving the store. After telling the customer how I’m done with papa Murphy’s and don’t understand how this establishment is in business.

He then wants to get snarky with me! I find it hard to believe that this company cares about the quality of pizza or services! It’s sad to see how fall papa Murphy’s have fallen off from where there standards used to be!!

SAVE YOUR MONEY AND EAT PIZZA ANYWHERE BUT THIS LOCATION!

How much has failed in this store...

First the guy does not know how to use his register then he finally finds it and rings me up and gives me change and then he tells me oh no I owe an extra seven dollars. And then he figures that no I don’t owe an extra seven dollars I he wants an extra three dollars and something which was what the change was that he gave me and then oh no I don’t really owe that. I have no idea if their pizzas in a good or not I left it there on the floor since I paid for it. but since they obviously don’t know what they are doing I didn’t want to know if it was any good or not I will never go back first and last time. The guy that had only been there a day was...