Starbucks — Restaurant in Topeka

Extremely disappointed. This starbucks definitel does not have the best staff. They could not even get my order of black coffee right. On top of that they lied about it. I ordered a blonde coffee and they gave me dark coffee. This was two hours before closing and they acted like they were put out when I questioned them about it. That in itself is not a huge deal but they also had to remake my wife's drink. Is she ordered it hot?They gave it to her cold. Then after making it they ran out of the piconcer up and just added a shot of vanilla without even asking her if that was okay. It completely changed the taste of the drink. Their attitude was not great.We didn't make a fuss and just took our drinks. But they acted like they didn't want to be there and they were wanting to close up. Again this was two hours before closing. I feel like if you're a coffee shop and it's two hours before closing it not unreasonable to have All the coffee you offer available. He Did not want to make a new pot of coffee. And decided just to give me what he wanted to give me and hope I wouldn't notice. If I didn't mind what type of coffee I was getting I would have went to casey's and paid less. This isn't the first time i've had problems with this location and probably will not be returning to it. Oh also , my coffee tasted like it had been in the pot all day and burnet. I try to be nice and just take it and not have them re make it, but I ended up just throwing it out. It...

I’m reaching out to express my disappointment with the quality of my recent order placed through DoorDash earlier today. While I understand that occasional issues may arise, the experience I had was unacceptable—especially as a returning customer. My initial order arrived with a cold sandwich, which I was willing to overlook since I could reheat it. However, the drink was not even filled properly and appeared hastily prepared, lacking the expected texture and consistency. After contacting DoorDash for a replacement, the second order was even more poorly executed. The drink was barely half full, and the sandwich was severely compressed into a misshapen square, visibly bursting out of its packaging. This level of carelessness is disappointing. Whichever barista was on shift today may need retraining, as this does not reflect the standard of service I’ve come to expect. While I’ve had positive experiences in the past, I cannot ignore the lack of quality and presentation in today’s order. I hope this feedback is taken seriously and addressed appropriately. I value your establishment and would like to continue being a loyal customer, but consistency and professionalism...

So this place actually knows there customers by name and new what I was getting. I haven't been into this place for weeks and yet they all said hi and called me by name as well as started making my beverage. Such a fast paced environment yet they take the time to say hello thanks and hope to see you soon .

When I say fast paced it so true those girls and guys work their tails off in such a fast environment to keep you from being late no matter what.

From a Carmel ribbon cappuccino to a iced coffee something always fast kind and Iook forward to always stopping back in just to say hi to everyone.

I'm a no body they make you feel like you're the only one who matters for just a small...