I am from Charlotte, NC and the Subway stores are very poorly run in Wichita at every location I’ve tried over the past two years. If they aren’t understaffed, particularly the location on Tyler road, then they always run out of bread, ingredients, meat, chocolate chip cookies, or something by 5 pm or earlier. Sandwich artists don’t know how to properly move the sandwich from the preparation area to wrap it without losing the toppings. They don’t double or triple the thin wrapping paper either. I’ve given up ordering salads because not a single location knows how to chop up the meat on the salad. So what you get is a slab of sandwich meat on top of a bed of lettuce. I loved ordering a chopped salad at my favorite Subway near my former home in Charlotte where the artists had a bowl and a salad chopper so all of the ingredients could be integrated throughout the salad. To top it off, not a single Subway in Wichita includes napkins rolled around the sub with your to-go order. So, I constantly have to get my own napkins and stuff them in the bag when I pick up my sandwich. Do people in Kansas just not use napkins when they eat? Someone needs to do a much better job of over site here to ensure quality standards and service expectations are consistent regardless of which...
Read moreI had some coupons sent to my house, and i wanted to take advantage of them. I visited this location and presented the coupons. One of the employees said that we do not grant these coupons unless you choose only a meatball sub, cold cutt, while the coupons were to buy 2, and 3 deals for $$. Then, the employee asked me how many subs u were getting, and I said 5. And she looked at her manager and asked her about it. She ( the manager) didn't even come near to explain anything or talk about it! but just nodded her head, NO!! Very unprofessional! and "stingy " not to grant their own advertising!!! People should boycott these franchise businesses as much as possible and help small local businesses! I am personally DONE...
Read moreI called ahead to ask if they still had the Happy Gilmore cups and was told they did. My sons really wanted them. The hours posted online stated they were open until 9:30pm. I drove out of my way to make it to this subway as the one closer closed at 8pm and arrived at 8:47pm. The lights were off but the doors were open. I walked in and was told it was closed even though the hours on the door and online say 9:30pm and I arrived over 40 minutes before this time. When I asked why the hours are posted as 9:30pm, the man's response was that they need to change it. ...
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