Tea Leaf Cafe — Restaurant in Town of Amherst

Really disappointing experience. I’ve heard such great things about Tea Leaf, so I travelled out of my way to come here. I tried to call to place my order over the phone, and was told they couldn’t take phone orders and that I had to place it online. I asked if I would be able to make specific requests, or if there was a “note” section since I like my drink a certain way. I was told there was, but there was not. So I placed my order, even though it wasn’t the way I liked. When I got to the store, I asked if I could add additional tapioca balls to my drink, and said that I was not able to make that request online. I was told they were not able to do that. I offered to pay for the additional charge, and they said they were not allowed… like seriously? I was baffled. The guy mentioned something about a “shortage”. Such BS. Also, I ordered a mango smoothie and it sucked. It was more of a slushee consistency and had ZERO flavor. It was way too icy and was almost like I was drinking snow. I definitely will not be...

I believe this is my third time updating my review! But it's been about a year since my last one and I wanted to share that besides the coffee- vomit smell lingering around when you walk in ~ this place is fantastic!

I recommend coming with friends, it's right up the street from UB North Campus, and is very popular with the college students! (I'm not sure if they have a student discount, it'd be worth asking next time though!)

It can get a bit busy but I've never had to wait longer than 10 minutes at their busiest, and they tend to make the drinks pretty quickly. Top notch service. Friendly atmosphere!

Next time I'll be checking out the little Chinese place next door called "The Library" after getting my boba.

** Also you can't be the price on the boba. Its $0.25 for (1) additional scoop of tapioca pearls. They also have "bursting bobas" which are...

My sister and I went here today and I’m definitely hooked and coming back. We walk in and the place is clean, cute, and tidy. I go to order tea and there’s so many options that look so good. The lady that attended me was friendly, answered all my questions, and let me take my time as I ordered. I got an iced peach bubble tea, which was delicious. The green tea in my drink was strong and paired well with the peach. I’m an avid tea drinker & usually Starbucks green tea tastes watered down, this one definitely wasn’t. They have a bookshelf, which I thought was so cool since I don’t see that in a lot of cafes today. We had a great view of the snow today because there’s so much natural light with those big windows. Overall 10/10 experience , definitely...