Exclaimer(I am a pretty big fan of the food but this review is based on working for doordash) At night when the dining room closes I have to pick the customers food up through the drive-thru and it is ALWAYS an awful experience. The line is ALWAYS long(sometimes SO long cars are out on the main road). They are SO SLOW. One time the drive-thru line was really long and the dining room was closed so I went to the dining room entrance to see if maybe an employee could just hand me the order since the order was already pre-paid and it was ready(you could see the go-to order shelf had my order on there). I got their attention and showed them it was a door dash order and if they could just open the door and hand it to me and if they couldnt do that then at least have me just walk up to the drive-thru window and hand me the order. It would have taken 30 seconds as opposed to 7 minutes per person on the drive-thru line. Well they couldn't care less. When I was at the dining room door they just told me I had to get in the car and wait like everyone else. The food was ready already I would have been on the line for 15-20 minutes minimum. By the time I got the food to the customer it would have been cold not to mention the customer is told the food would be delivered by a certain time. The service at taco bell is always bad. Even if the dining room is open and you decide to go inside because the counter is pretty much empty you wind up waiting forever because they are always concentrating on the drive-thru orders. Now if I'm working for doordash at night and a taco bell order comes up I don't even bother no matter how good the tip is because it's not fair to the customer to tip good and have them wait forever...
Read moreI was not a happy customer knowing i had to go all the way back after going all the way home because there were items missing from my order come to find out when i get all the way back to the store and the lady pulls the receipt the cashier never charged me and just changed my whole order give me a diet soda and still was missing items outside of the first mess up my sister was so unhappy she didnt get her food at all and she was the first to order u would think after all of that the manager would use her discretion and show better customer service especially that we drove all they way back. All she had to do was show better customer service by giving us what we order 4 tocos were missing why after all that she couldnt just give it to us i only decided to make a review once my sister never got to eat u threw away the soda and made me a new one and still have to give me the cinnamon twists that were missing out of my bag poor customer service but still they were polite just missing some customer service skills we spent $21 dollars at a time like this thats a lot to most people. After working all day the last thing i wanted to do after sitting down is to have to go all the way back for 4 tocos missing cinnamon twists and a...
Read moreTHE WORST fast food restaurant I have EVER been in. The staff has NO idea what they are doing, the service is incredibly slow, the food, if they get it right, is absolutely horrible. I was in the the other night and what should have taken 10 minutes at the most, took 30 minutes and the food was pretty disgusting..PLUS, my family and I all had stomach issues the next day. This Amityville TACO BELL is terribly managed, the staff is so incredibly befuddled or something it is absurd. The food, like I said is just poorly prepared, not fresh or something, the staff doesn't follow the customer's requests....NEVER AGAIN. I don't understand how this particular Taco Bell got any more than...
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