Seriously this was beyond disappointing I’m letting you know you should stay away. Environment Grade=F Bicycles parked inside restaurant on counter Service: Plates came under duress from the server But food was timely. Spring rolls served with duck sauce packets instead of in a bowl (didn’t realize that would be the blessing) Food: nothing exceptional for anyone who has had Asian fusion and honestly they don’t care this is an assembly line under duress Notable points of mention: waitress took my soy sauce served in an open bowl and gave it to the adjoining table for further consumption. Yep that’s right you should be seeking help from the health department and none of this is conjecture it’s unfortunately true.
Last points: Don’t go there. If you don’t care about your foods or condiments origins or if you only order takeout they’ve broken any kind of trust a patron would have with a restaurant and honestly the hostess doesn’t give a dam.
If they read this don’t email or call me with an offer of making my next visit better. I’ve only had the one and that’s two visits too many. The thought of going there should be enough for...
Read moreI have been a customer for the past six years since moving from Queens. Their food is pretty good and have always had patience when their delivery has taken longer than anticipated. But the way they responded today was unacceptable. I placed a delivery order for 5 people. I was told it would be an hour wait. An hour and a half later I call to check on the order and I’m told and I quote- “We are super busy. Is there any way you can pick it up?”. My response was, “if i didn’t call, when when were you going to call and ask me to pick it up? Or better yet, when I placed the order, why didn’t you just ask for me to pick it up since it’s so busy?” The person then said, “we just didn’t have the time to call you.” I told them that I would pick up the food. My son in law goes and the order wasn’t even ready! I have always enjoyed their food, but this is not the way to do business. Not even an...
Read moreOrdered our food an hr and a half earlier and when we finally call to complain, the lady says they Just sent food out. Half an hour later, still no food. So my husband calls again and is told quite rudely that the delivery guy left over 30mins earlier and that they have a few other houses to hit before ours. We are furious at this point because we expected an hr wait after being told that was the estimated time. Now it's nearly two hours later with fairly cool food. So... this is probably the worst experience I've had in a long time. Never again will I stray from Sakura Japanese Restaurant. They are friendly and VERY accommodating as well as Fast! Rude help. Delivery guy was very nonchalant and the woman who answered the phone was extremely rude. Never again! Dnt waste ur time or ur money!!...
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