We ordered a cake and cookies from D D Bakery through DoorDash. While everything tasted fine, the presentation was not what we expected. The cake was supposed to have flowers, and the cookies were to be arranged on a trayâneither of which happened. When we called to ask about it, we spoke with Jose, who told us that unless specific instructions are included on DoorDash, those details wonât be done. That was surprising, especially since weâve never had to spell out basic presentation expectations with other bakeries. What was most disappointing was that there was no sense of accountabilityâjust a ânot our faultâ attitude. A little customer service would have gone a...
   Read moreI'm willing to give this place another shot but listen to this.... My sister graduated college and we ordered a big sheet cake for a bunch of people. We open up the cake and instead of "congratulations" with a "s" at the end, it just says "congratulation". After the embarrassment of that we thought, at least the cake will taste good... We cut the cake and dig in to it ... I couldn't believe how bad it was. It was as if you left a piece of cake out on the kitchen counter overnight... it was hard and stale. It was horrible and I had to apologize to everyone at the party. How...
   Read morePurchased a crumb cake pasty. There were three to choose from. I chose the cheese filling for $15.00+ I served it later that evening and the general consensus was that it was stale! How embarrassing to serve something stale? More embarrassing to sell it! I called the store and politely stated what happened, I was offered an apology, but not a replacement or a discount on future purchase. Guaranteed, there will be no future purchases! Grocery store bakeries have fresher items at cheaper prices- I like to support small businesses, but...
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