Wendy's — Restaurant in Town of Babylon

DO NOT GO HERE!!! Sadly TRUST ME you should SKIP THIS WENDYS!!! I’ve been going to Wendy’s for 36 years and have never in my life made a single complaint until today. The manager “Erika” then blamed me for 10 minutes non-stop for my own complaint and mistreatment until finally apologizing after I argued my point over and over for her lazy and rude employee. Not only was I threatened by her employee but the manager then put me in a position to try and force me to apologize for my own terrible experience and behavior from her childish employee had I not pushed my point the manager would have me apologizing for her own unprofessional team.

Absolutely disgraceful and I promise that I will be encouraging everyone I can to stay away from this location

Hate having to post this but they truly deserve every bit. Terrible employees and poorly made food coming out of...

Poor, Very poor customer service!!! Yesterday morning I ordered by drive thru, I repeated my order many times I just wanted to try menu 10 but the person on the speaker insisted with number 6, I even said it in Spanish I felt powerless, when I got to window they gave me my order, confidently I received it on my way to work it was not what I asked for, I paid for something that I did not order I called the store and the person in charge instead of giving me a solution insisted that I asked for number 6 what a bad moment make go thru, I hope that this serves to train the staff and be more empathetic with the client who wants an efficient service, we all make mistakes but insisting and not providing a good service says a lot about that location and...

This location always short your order. On many occasions when I picked up my mobile order and reached home and ready to eat, food is missing. So I decided to call the location to report my missing 10 pieces of nuggets one day. The rude lady at the phone says I have to go back to the store to pick up the food they mistakenly didn’t gave me that I paid for with my money. I responded to her and say I cannot come back if they can either deliver it or refund me. She said I have to go to the store to get a refund where as I ordered my meal through their mobile app. She then hang up the phone rudely. I called back and asked her what she will do regarding the situation, she stop talking and had the phone one about...