So normally, I would review if I am the one getting food but this time I must review this store because of the amount of wasted time accrued while doing a delivery for Uber Eats. I had 2 orders to pick up, one of which only consisted of 3 Frostys. Very Simple. Not only did they say I had to wait in line behind 8 drivers to begin my delivery but THEN once I got to the window, the staff says “ we don’t have the order “ saying she doesn’t have a specific name on the screen. I then call customer service and they ask them to fulfill the order even if they do not have it on screen.
The girl says okay. I then show her the order and she says “ we don’t have any frosties “ and tries to act as if that’s what she said the whole time. Wendy’s should hire people with more social etiquette and knowledge. It completely ruins the customers experience when a restaurant comes off as completely incompetent.
Tried to make this as short as possible but the wasted time was horrible for...
Read morewhen we got there the works were all busy talking to each other about gossip. When we made our order other people were upset that they keep getting their orders wrong. After a few orders we finally got our order after waiting or a long while and they forgot to give us half of the order after telling us it was the full order. By the time we were leaving they were still talking about gossip and people keep saying they got the order wrong. when we got home and open the bag to find that the order was still wrong. At that point we just had enough and decided to never go back there. The food that we end up getting was bland with the saddest, soggiest French fried I have seen in a long time. the standers of this place have...
Read moreA while back they couldn't tell me about their food and if there was any dairy in the pretzel bun burger. Spoke with the manager and he told me there wasn't any dairy after the workers kept saying they didn't know and then he gave me attitude about asking if there was any dairy in the meal. My little brother who is allergic to dairy ended up getting sick, I found out from their website that there is dairy in the pretzel bun. Finally tried this site again and going through the drive thru my car bottomed out in a pothole that when I told the worker he said "oh yea that's been there for a few months."
Stay away from this Wendy's they are the slowest, dirtiest and unprofessional Wendy's I...
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