Denny's — Restaurant in Town of Brookhaven

I just had the worst dining experience in my life. The food was lukewarm, even the coffee. The service was terrible. After bringing my food to the table, my waiter was nowhere to be found. There was no follow-up. No Is everything okay?" No, "Would you like more coffee?" Nothing. After sitting at my table for a full fifteen minutes after finishing my breakfast I tried to flag down another waitress. I know she saw me. We made eye contact and I waved but she turned away and left the dining area. I went to the front counter and no one was there. I could hear voices from the kitchen, including that of my initial waiter, but no one was at the front counter. And no one showed up for a full five minutes. I could have walked out the door and driven away without anyone noticing. Finally, the manager appeared and when I complained about my experience he attempted to defend the waitress that ignored me. When he should have said "We apologize for the inconvenience" he wouldn't even listen to my complaint and, instead attempted to make poor excuses for his waitress. Then he asked me for my table check - this is after I had already explained that both my waiter and the waitress never came over. I explain again and he asked me where I was sitting and then tries to charge me for another table. My table was a corner booth so there could be no mistaking where I had pointed. So I told him he had the wrong table and he said it was my fault again. The manager's incompetence and insolence, not to mention the absentee waitstaff and the lukewarm food are why I will never visit this...

The service was terrible. We were seated right away, our waitress, Shannon asked if we wanted drinks. We ordered 3 coffees. Then she took our order. After waiting 20 minutes, we still did not receive our coffee yet other people seated after us were being brought there coffee, juice, water. So I stopped asked another waitress about getting our coffee. She said she would take care of it. Finally we got our. Our breakfast was delivered same time, but part of my order was missing. Our waitress Shannon walked by and I called to her and she ignored. So I called over a hostess and told her what was going on. She brought out what was missing and offered 20% off our meal for the poor service we were receiving. But it didn't stop there, Shannon our waitress ignore us through our entire meal, did not ask us if we needed anything else or apologize for her poor service. Then when it came time to leave she threw the receipt on the table, didnt say a word and walked away. When we got to the checkout the cashier asked how everything was and I told her what happened, she then got a manager and I told her. Here I found out that this isn't the 1st time she has had complaints about Shannon the waitress in the Centereach Location. To top that off the girl wants to be a manager. Thats not going to happen until she can become a good waitress and over come her rudeness, take responsibility for her poor actions. They should have - 🌟, for times...

Viewer Discretion is Advised:

Quick Review: The food is heavily undercooked, so ask for things well done; thank me later.

Longer Review: Ordered an avocado bacon burger with fries to go over the phone. The person who took my order kept saying she was new. I was ok with that, people need work. When I arrived, my food was ready. I paid, and left. Opened the box once I reached my destination (the food came in a box), put the food on a plate, and then I dug in. From the first bite, something didn’t feel right. Pickles... it had pickles (although I wish I could say that was the only thing wrong with it), well ok, I thought and I proceed to remove them. I take my second bite and that’s when it starts to happen, the burger started falling into pieces. That happens...right? Kept eating a bit till I realized this tastes weird. Took it apart and to my surprise I found that the burger looked like raw meat. The picture shows it all. If I ruined your breakfast, lunch, or dinner, I’m sorry. And to help you feel that sigh of relief, the photo is not a picture of food that was chewed, it’s the way the burger came on its own.

Final thoughts: I won’t be going back here. However, if you’re hungry, don’t let my review stop you. Just be careful when ordering your food and review it carefully before that first bite... unless you want to turn out like me, wondering if my body will be rejecting the small portion I ate; if you know what I...