Seaport Diner — Restaurant in Town of Brookhaven

Ordered a gyro, received sliced meat on a flat piece of pita bread with tons of sliced tomatoes and onions. The meat had no flavor at all, they pita wasn't wrapped- no way to fold it to eat it as a sandwich. Ordered "French fries smothered in mozzarella cheese" and got fries that had no cheese. Sent both dishes back and server said he'll take the gyro off the bill and have kitchen add cheese to the fries....got fries back but with minimal cheese.

Manager came over and asked if I want something different that's comparable in price since I ate the Greek salad that came with the gyro and he doesn't want to charge me individually for the salad and mozzarella fries.......the fries weren't eaten and neither was the gyro so if he couldn't manage to do the right thing and just comp the salad, then that is the only thing I should have paid for.

I insisted I didn't want anything else instead and will just share my kid's chicken parm dinner since that was good and a rather large dish......he still wouldn't walk away and accept that for my answer so I asked for a California quesadilla and he said it's not the same price but fine and walked away......

I used to go there to eat a few times a year but the past 2 or 3 times have consistently been less than satisfactory. I won't be back. We'll go down the road 5 minutes further to Mount Sinai Heritage Diner which is consistently very good.

I didn't take pictures of the food since we were just so hungry and the kids dug right into their food and I sent mine back.

The server was polite as was the manager but the lack of proper customer service really bothered me. The server can't be blamed for the taste of the food or the way it's prepared / plated, but he wrote down extra cheesy mozzarella fries and still took the plate with no cheese on them. This was something he should have noticed and corrected before leaving the kitchen.

We were there around 7pm on Thursday evening and the place was a ghost town. The server spent the whole time we were there having a conversation with friends who were also dining there at a table across from us. The remainder of the staff was standing around and pacing...

Seaport Diner was my preferred Diner, especially for convenience, until now. I'll start with the good. The food is usually fairly good, burgers are always a solid option and the portions are exceptional. Now the bad along with a terrible experience. Since one year ago, the service has taken a sharp decline along with the management. A majority of the time, the servers will stare at your table with empty glasses, dirty plates, etc and not even offer to clean or refill your beverage. I had an experience like no other I have had at a restaurant. I started with a Diet Pepsi and when it arrived I knew from the first sip it wasn't. (Which is fine easy fix). I kindly explained that it was a regular Pepsi and could not have the sugar so he apologized and got me a new drink. However, from first sip it was still a regular Pepsi. I told him again, and he stood his ground and told me I was wrong it was Diet. I explained to him how I could not have sugar and it is very easy for me to detect the sugar and I could not drink it. This argument went on for 5 minutes and I tried to explain there could be a line crossed in the machine that could be affecting the soda fountain. He walked away to talk to another server after rolling his eyes and making a hand gesture as if I was an idiot. After that a bunch of servers approached the soda machine taste testing the Pepsi until one waitress rushed over to the other machine across the building that wasn't used, and confirmed that something is wrong and that only Pepsi was coming out of the fountain currently used. Ironically there was a Diabetic sitting a few tables away and a waitress quickly removed the sodas from their table and apologized for contaminating their Diet Coke. Our waiter finally came back to me and apologized and said "I don't drink soda so I didn't know" even though he acted like he was Captain Pepsi. And my favorite part is after all this, he could have taken the $3.19 off the bill for the soda and didn't. One of the most unprofessional, ill-managed restaurants on Long Island and I am...

Oh, dear!

I used to go to this dinner all the time, many years ago in the early 90's when I was a student at Stony Brook University and I lived in the area. Back then it was a very nice place to eat. The decor was and still is pleasant and cozy. Early morning, just after midnight on January 21st, 2016 I find myself working in the neighborhood and called in for takeout. I ordered a hamburger deluxe, MR, with ketchup and mayo on the side. When I got back to work and opened it up, I was kinda shocked. First of all, the burger was packed separate from the onion rings and fries and that is fine. Everything was covered in grease. The bun was almost soggy, it was so greasy. The meat itself was limp and unappetizing and very greasy. The onion rings were sorta crispy, but they were very greasy and all stuck together so it was just a giant pile of grease all stuck together. The fries were hot but soft and greasy. Th lettuce was skimpy: it covered less than 1/2 the burger, and it was limp and soggy with grease because t was sitting under the pile of onion rings and french fries. The tomato was pathetic, a little tiny 'Roma' tomato sliced up. The slaw was crispy, but the dressing was very watery and it was very sweet, it tasted like they added sugar to it. The only reason I gave this place 1 star was because the pickle was actually excellent, large and crispy and fresh. If you see this place and consider eating here, DON'T! Go to a 7-11, if everything else is closed, and get a hero or a cup o soup or something. After I ate this mess I couldn't wait to wash my hands and have a few Altoids to cleanse my pallet and rid my mouth of the taste of grease. These people aught to be ashamed of themselves. I was gonna call and complain but I was too embarrassed for them. Its 2016, is the fine art of burgers at the dinner a hidden mystery or something? Its lettuce and tomato for crying out loud, not high cuisine. Soggy french fries? Greasy, disgusting onion rings? C'mon....make...