Strathmore Bagel Of Mount Sinai — Restaurant in Town of Brookhaven

Had my mother’s funeral yesterday and did a catering order with them. Not only did they have the most disgusting presentation and not on platters as ordered, they did not cut the wraps in 1/3s as asked so instead of having 30 wraps we had 20, did not include the veggies wraps, did not platter the side salads, charged me $10.00 for 1 sliced tomato, lettuce, mustard and Mayo, no serving utensils and the list goes on. Beyond horrified that we ran out of food.

Jump forward to this morning I called the owner this morning and he had zero interest in listening to what I had to say and discuss how to rectify the situation and all he said was if you weren’t happy dispute the charge and hung up on me.

This is NOT what should happen when you get home from the cemetery after I had to...

HORRIBLE MANAGEMENT AND EMPLOYES, I Placed my order they Uber eats , they went ahead and substituted without telling me items because that’s what they had, didn’t follow the instructions on the note for how the breakfast which was supposed to be made so I couldn’t eat it due to allergies, when I called I was told I couldn’t get a refund and it was my problem I could come and get a new one, after explaining I’m disabled and couldn’t drive hense paying Uber eats for the delivery and fee, I was told they would bring me the order but would be a hour or two that was at 10:30am it’s now 7:43pm and I NEVER received the order and they never answered the phone.... DO NOT WAISTE YOUR MONEY... THIS ISNT THE FIRST TIME THEY...

Not even close to the same quality that I used to get at the old Strathmore Bagels in East Setauket AND to make things worse, they have a sticker that is slang for “Fu** You” and often used in bigoted contexts, on their window right above the door handle. Based on other reviews about the owners bad attitude and refusing to correct unacceptable orders, this is not surprising. It’s a certain personality type that puts up such a sticker saying “FU” to every customer who enters the store.

I will never go back there again. And I won’t be missing much. The bagels are not the same as the old Strathmore bagels. The bagels, at this location at least, are...