Tex’s Chicken & Burgers — Restaurant in Town of Brookhaven

Manager at Tex's Chicken & Burgers Reportedly Refuses Customary Order, Sparking Complaint A customer at a Tex's Chicken & Burgers location has voiced their dissatisfaction after a manager, identified as "Assik," reportedly denied a long-standing custom order. The customer claims they have consistently ordered a three-piece chicken deal for $5, substituting one piece for a breast for an additional $2, but was met with a "rude and unprofessional" refusal during their recent visit. While a "3 for $5" promotion could not be definitively verified through online menus, Tex's Chicken & Burgers' official website does advertise a "Famous 4 for $5" deal, which includes a chicken piece, a side, and a biscuit. However, the site also notes that "price and participation may vary by location," suggesting that individual franchises may have their own specific offers. The menu for the Selden, New York location specifically mentions a "Manager's Special," encouraging patrons to inquire about location-specific deals. Analysis of various Tex's Chicken & Burgers menus reveals that a single piece of chicken is not typically priced in a way that would make a "3 for $5" deal, plus a $2 upcharge for a breast, a standard offering. For instance, some menus list a "Three Piece Chicken" with a biscuit for around $7.49. The price of individual chicken pieces, particularly a breast, is generally higher, which could explain the manager's refusal to honor the customized deal. It is possible this specific modification was a discretionary courtesy extended by previous managers or staff that the current manager was unwilling or unable to provide. Customer reviews for Tex's Chicken & Burgers are mixed, with comments ranging from praise for their chicken and burgers to complaints about service and order accuracy. There were no specific online reviews found that mentioned a manager by the name of "Assik." For customers who experience what they perceive as rude and unprofessional service, several avenues for recourse are available. It is recommended to first attempt to resolve the issue at the restaurant by speaking with another manager or supervisor. If that is not satisfactory, customers can typically find contact information for the specific franchise location or the corporate headquarters on the company's official website. Providing a detailed account of the date, time, and nature of the incident can help the company address...

Tex’s Chicken and Burgers in Selden has recently taken over the former Boston Market location, marking their foray into the local dining scene. In a quest for a delectable midnight snack, I turned to this new establishment through DoorDash, enticed by their buy one get one free chicken sandwich offer. However, my dining experience, while well-intentioned, fell short of expectations.

With the order in transit, my anticipation grew as I perused their menu, eyeing the enticing mashed potatoes and gravy to complement the main course. Upon delivery, a discrepancy was noted as one of the chicken sandwiches was missing. Despite this initial setback, the sandwich I received, albeit flavorful, did not correspond to the spicy variant I had ordered, which was strike one. Strike two ensued with the revelation of ice-cold mashed potatoes and gravy, rendering the side dish unappetizing and downright disgusting!

Seeking resolution, I attempted to contact the restaurant by calling them to express my concerns, to no avail. The lack of response and failure to honor the promotional offer further added to the disappointment. That was Strike 3!! As an Elite Yelper, I hold integrity in reviewing establishments I patronize, and it is regrettable to relay a subpar experience without the opportunity for redress.

In recounting this experience, I aim to shed light on the issues encountered at Tex’s Chicken and Burgers in Selden, with the hope that constructive feedback may lead to rectification. As a local resident invested in supporting community businesses, I remain open to revisiting the establishment in the future, should improvements be made. It is my earnest intention to provide an unbiased and honest assessment and offer insights for potential enhancements within the dining establishment for not only myself but for my friends, colleagues and...

Tex’s Chicken & Burgers is a local favorite in Centereach, NY, offering a diverse menu of halal fried chicken, burgers, and comfort sides. Customers consistently praise the restaurant for its flavorful and well-prepared dishes, though experiences can vary.

Fried Chicken: Renowned for its juicy, crispy texture, Tex’s fried chicken is a standout. Many patrons highlight its freshness and flavor, with some noting occasional saltiness.

Burgers: The Good Burger, featuring a 5 oz beef patty, American cheese, fresh lettuce, and a toasted potato bun, is a popular choice. The addition of a unique secret sauce adds a distinctive touch.

Sides: The mashed potatoes are made from real potatoes, buttery and smooth, and the biscuits are moist and buttery.

Chicken Combos: Options like the 8-piece chicken with two sides and four biscuits are popular choices. (Restaurantji)

Sandwiches: Both classic and spicy chicken sandwiches are well-received, often paired with fries.

Burgers: The Good Burger stands out, especially with the addition of the secret sauce. The ambiance is described as cozy and inviting, with a focus on food quality. However, some reviews mention inconsistent service, with occasional order mistakes and cleanliness issues. Despite these concerns, many customers appreciate the friendly staff and the restaurant's commitment to quality. ([Trust The Crowd][

Tex’s Chicken & Burgers offers a satisfying fast-casual dining experience with a focus on flavorful halal options. While service and consistency can vary, the quality of the food makes it a worthwhile choice for those in the...